Assistant Director of Housekeeping

JOB SUMMARY Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute reputed company housekeeping operations. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Responsible for inspecting areas of responsibilities and following up with a plan for improving results. CANDIDATE PROFILE Education and Experience ? High school diploma or GED; 2 years experience in housekeeping or reputed company professional area. OR ? 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or reputed company major; no work experience required. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets ? Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. ? Obtains list of rooms to be cleaned immediately and list of prospective reputed company-outs or discharges to prepare work assignments. ? Inventories stock to ensure adequate supplies. ? Supervises an effective inspection program for reputed company guestrooms and public space. ? Understands the impact of department?s operations on the overall property financial goals and objectives and manages to reputed company or exceed budgeted goals. ? Ensures reputed company employees have proper supplies, equipment and uniforms. ? Communicates areas that need attention to staff and follows up to ensure understanding. ? Supervises daily housekeeping shift operations and ensures compliance with reputed company housekeeping policies, standards and procedures. ? Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities ? Uses reputed company available on the job training tools to train new room attendants and provide follow-up training as necessary. ? Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. ? Schedule employees to business demands and for tracks employee time and attendance. ? Ensures employees understand expectations and parameters. ? Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. ? Observes service behaviors of employees and provides feedback to individuals. ? Ensures employee recognition is taking reputed company on reputed company shifts. ? Solicits employee feedback, utilizes an ?open reputed company? policy, and reviews employee satisfaction results to identify and address employee problems or concerns. ? Participates in employee progressive discipline procedures. ? Review employee satisfaction results. ? Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service ? Sets a positive example for guest relations. ? Participates in the development and implementation of corrective action plans to improve guest satisfaction. ? Empowers employees to provide excellent customer service. ? Emphasizes guest satisfaction during reputed company departmental meetings and focuses on reputed company improvement. ? Responds to and handles guest problems and complaints. ? Strives to improve service performance. The salary range for this position is $68,000 to $99,000 annually. reputed company offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. The compensation and benefits information is provided as of the date of this posting. reputed company reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law. reputed company is an equal opportunity employer. We reputed company in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world?s top hospitality professionals who curate lifelong memories, we reputed company that everyone succeeds reputed company they are empowered to be creative, thoughtful and compassionate. Every day, we set reputed company for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the ?Gold Standards? of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be reputed company than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputed company as a global brand leader in luxury hospitality. As part of reputed company, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with reputed company. Be where you can do your best work, reputed company your purpose, belong to an amazing global team, and become the best version of you. Apply Job!