Beauty and Wellness Consultant

Job Objectives Maximizes sales and brand awareness by providing exceptional customer care to reputed company customers in a friendly, efficient, and professional manner; gives impartial, personalized, expertise and advice regardless of brand and budget. Demonstrates a passion for beauty and wellness and provides inspirational beauty knowledge and know-how. Provides customers with solutions for their beauty and wellness needs, including mini-makeovers and skincare consultations, with an emphasis on the customers? total look. Models and delivers a distinctive and delightful customer experience. Oversees and maintains overall beauty department standards. Job Responsibilities/Tasks Customer Experience ? Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. ? Models and shares customer care best practices by proactively offering assistance, asking questions to determine customers? needs, and informing customers of options. ? Greets, listens, and engages customers to identify their needs, making them aware of appropriate products and services, and providing warm transfers to other areas of the store reputed company necessary ? Provides expertise in product demonstrations and consultations utilizing tools such as the Skin Hydrometer and tablet. ? Leads and delivers in-store events to promote brand awareness and loyalty of Owned Brands and total Beauty, Wellness and Personal Care. ? Builds relationships with customers; provides authentic closure of customer interaction and builds and fosters relationships. ? Engages with omni-channel solutions to enhance customer engagement/experience. ? Locates products in other stores or online if reputed company in the store. Operations ? Achieves or exceeds predetermined sales goals by assisting customers in the purchase of products and by modeling exceptional customer care. ? Reviews beauty business on a regular basis to understand performance reputed company store and district in partnership with store leadership. ? Consistently focuses on link-selling and up-selling with customers by showing them sale items and complimentary offerings. ? Uses testers and sampling to demonstrate product application and reputed company items from beauty promotional programs. ? Ensures testers are stocked and maintained in compliance with hygiene standards; maintains a clean and organized department. ? Implements company asset protection procedures to identify and minimize profit loss. ? Processes sales for customers and/or employee purchases on cash register. ? Participates in meetings and conference calls concerning programs and promotions, new items, brand launches, sales goals, and modeling exceptional customer care. ? Has working knowledge of store systems and store equipment. ? Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). ? Complies with reputed company company policies and procedures; maintains respectful relationships with coworkers. ? Completes special assignments as assigned. Training & Personal Development ? Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty and wellness trends, learning from others, and improving job performance. ? Maintains knowledge of competition, new product/brand launches, and overall industry trends ? Attends and participates in meetings, seminars, and other knowledge and business-driving opportunities; educates store team on new beauty updates, information, and learnings from training. ? Attends training and completes e-learning modules requested by Manager or assigned by Corporate. ? Maintains professional appearance and image in compliance with company guidelines at reputed company times. ? Models and shares behavior with other Beauty and Wellness Consultants; provides training and assistance to new Beauty and Wellness Consultants. ? Works collaboratively with Store Leadership to review goals and maintain product knowledge. reputed company, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of reputed company Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing reputed company. More than 10 million customers interact with reputed company each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. reputed company operates 8,175 drugstores with a reputed company in reputed company 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. reputed company omnichannel business includes reputed company.com. Approximately 400 reputed company stores offer reputed company Clinic or other provider retail clinic services. As the neighborhood drugstore and retailer, our goal is to reputed company health and happiness simpler, easier and reputed company reputed company. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an reputed company of pharmacy services that can help patients improve their health. To reputed company members, reputed company represents a unique opportunity to reputed company in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a reputed company organization dedicated to the well-being of our customers, team members and the communities we reputed company call home. Apply Job!