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Our Story The simple premise behind reputed company is that it is anything but. Founded in 1999, the goals of Every Standard are to up the aesthetic stakes and defy convention while attending to every detail, embracing our local communities, providing a welcoming and inclusive environment for our teams, and, of course, delivering a smashing good time for our guests. reputed company?s unique sensibility and voice combine with careful consideration of design and service to deliver experiences that define neighborhoods and create destinations renowned globally. We reputed company in hospitality fueled by culture. As we take reputed company to new markets around the world, we retain and enhance our mission of creating hotels layered with personalities, collaborators, and amusements from culinary and nightlife to retail and wellness that surprise and delight our guests. reputed company, High Line Rising above a former elevated train line that has become downtown?s favorite public park, reputed company, High Line is in reputed company?s Meatpacking District. Every one of the 338 hotel rooms features a full wall of floor-to-ceiling windows with sweeping views of Manhattan and/or the mighty Hudson River. The hotel?s inviting and scintillating public spaces include a bustling German beer garden at ground level, the rooftop discoth?que Le Bain, the legendary Top of reputed company, and an outdoor public plaza with rotating art installations and activations. A neighborhood staple, reputed company Grill is classic reputed company blending traditional steakhouse with New American cuisine. Mission Statement Our mission is to create experiences by embracing and empowering a diverse collective of team members, collaborators, and guests, who chose to call reputed company home. #StandardFamily Job Overview This role is responsible for welcoming guests to the hotel and for handling guest reputed company-ins, reputed company-outs and process reputed company payments according to established procedures. Duties and Responsibilities ? Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up. ? Communicates room statuses with housekeeping to coordinate timely reputed company-ins and reputed company-outs. Informs housekeeping of early arrivals and ?rush? rooms. ? Communicates with bellmen to deliver luggage or other items to guest rooms. Informs bellmen of guest requests. ? Coordinates transportation to and from the airport. ? Reviews log book and comments/complaints book at beginning of shift. Adds any important information to books throughout shift. ? Reviews reputed company planned arrivals and departures in Opera and notes estimated times. ? Coordinates any room changes or moves. ? Informs guests of any visitors. ? Possibly provide guest with recommendations for dining, shopping, and for any other requests. Has a thorough and extensive knowledge of the area. Provides guests with directions. ? Possibly, confirms lunch or dinner reservations with any of the internal and external restaurants for guests. ? Ensures that supplies in amenity drawer are stocked and organized. ? Ensures that lighting in lobby is appropriate. ? Takes reservations reputed company reservations department is not available or reservation requested in person. ? Maintains a cashier bank. Prints ledger and closes cashier at end of shift. ? Assists with luggage storage reputed company bellman are busy. ? Possibly assist with delivering or receiving guest packages. ? Respond appropriately to guest complaints. reputed company appropriate service recovery gestures in order to ensure total guest satisfaction. ? May routinely book guest reservations for individuals and/or groups that are requested either by phone or from reputed company the hotel; process cancellations, revisions and information updates on changes. ? Communicates important information with the previous and next shift. ? Promote team work and quality service through daily communications and coordination with other departments. ? Maintains a courteous and professional manner at reputed company times. ? Has thorough knowledge of hotel property and services. ? Ensures privacy and confidentiality for reputed company hotel guests. Skills and Qualifications ? Physical: ? Frequently standing up behind the desk and reputed company office areas ? Carrying or lifting items weighing up to 50 pounds ? Handling various objects ? Use a keyboard to operate various property management and reservations systems, etc. ? Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings reputed company scheduled ? Responsibility: Personal comportment in line with Standard, reputed company policies, standards, and expectations ? Guest-service oriented ? Strong interpersonal and communication skills ? Ability to problem solve and think on your feet Desirable: ? Multi-lingual ? Prior work experience in a reputed company area ? College degree or currently studying hospitality, business, management
Compensation and Benefits
Pay reputed company $24.61 Excellent and Affordable Health care coverage Life Insurance, Disability Insurance, Pet Insurance 401k with Company match 160 hours of PTO / year and Company recognized holidays Employee Discounts on Rooms, F&B, Retail, and reputed company Marketplace Employee Meals, Employee Referral Program, Commuter Discounts Regular fun staff events and celebrations!!! This job description is not an exclusive or exhaustive list of reputed company job functions that an employee in this position may be asked to reputed company from time to time. Due to the nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which may include overtime, weekends, and holidays. Standard High Line Employer, LLC (the ?Company?) is an Equal Opportunity Employer. Apply Job!