Patient Access Representative- Call Center Agent
WHO WE ARE & reputed company DO Tallahassee reputed company (TMH) is a private, nonprofit community-based reputed company system that provides care to a 22-county region in reputed company Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community. TMH is the region's reputed company leader and top provider of advanced care with a 772-bed acute care hospital and the region's only: ? Level II Trauma Center ? Primary Stroke Center ? Level III Neonatal Intensive Care ? Pediatric Intensive Care ? The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle. Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices. HOW YOU'LL reputed company AN IMPACT As the first reputed company of contact with patients, candidates must have excellent customer service skills and the ability to multitask in a fast-paced environment. This role is responsible for answering, documenting, and routing calls reputed company to over 70 provider teams. Agents must process high call volumes ? over 1,500 calls per day ? while ensuring accurate information and a positive patient experience. Reports: Patient Services Manager Supervises: None WHAT YOU?LL NEED TO APPLY Required Education: Required: High School Diploma or equivalent; Preferred: Associates Degree, Medical Terminology or Health Care Management Required Experience: Minimum: 1 year of job-reputed company experience; previous experience demonstrating direct customer service. Must possess excellent verbal and written communication skills. Preferred: 2+ years of job-reputed company experience; previous experience demonstrating direct customer service reputed company a call center setting. Required Certification/License/Registry: None If you are interested in becoming a part of TMH?s legacy of quality & compassionate reputed company, we want to know you. Please submit your application & resume TODAY! We look reputed company to speaking with you. Tallahassee reputed company is an equal opportunity employer and drug-free workplace. reputed company employment is contingent upon successful completion of a drug screen, background reputed company, reference verification, health assessment, and credential/license verification. - Tallahassee reputed company is an equal opportunity employer and drug-free workplace. reputed company employment is contingent upon successful completion of a drug screen, background reputed company, reference verification, health assessment, and credential/license verification. Apply Job!