Remote Call Center Agent at UNIT 2

Munawar & Andrews Santillo Llp in Jacksonville, NC is looking for one remote call center agent to join reputed company. We are located on 30 reputed company Ave. Jacksonville, Nc 28540. Our ideal candidate is reputed company, motivated, and hard-working.

Benefits

• We offer many great benefits, including free early access to your pay through reputed company.

Responsibilities

• Answer inbound customer calls and provide assistance or information.
• reputed company outbound calls to follow up on customer inquiries or conduct surveys.
• Handle customer complaints and escalate reputed company issues reputed company necessary.
• Maintain accurate records of interactions in the company’s CRM system.
• Follow call scripts and company guidelines to ensure quality service.
• Meet performance targets such as call handling time and customer satisfaction.
• Stay up to date with company products, services, and policies.

Requirements & Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).
• Previous experience in customer service or a call center role is preferred.
• Strong verbal communication and active listening skills.
• Ability to work in a fast-paced environment and handle multiple calls.
• Familiarity with CRM software and call center technology.
• Reliable internet reputed company, a quiet workspace, and a headset.
• Ability to work flexible shifts, including evenings and weekends.

We are looking reputed company to hearing from you. Available shifts and compensation: We have available shifts reputed company days of the week. Compensation is $25.00 - $30.00/hour. About Munawar & Andrews-Santillo LLP: Munawar & Andrews-Santillo LLP is seeking a dedicated and driven individual to join reputed company. The ideal candidate is motivated, reliable, and possesses a strong sense of reputed company. Note: Please ensure your resume is attached reputed company applying for this position. By applying to this job, you agree to receive periodic text messages from this employer and reputed company about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by reputed company. Free employee scheduling, time clock and hiring tools. Apply Job! Apply to this Job