Scheduler - Non Clinical

Employer Industry: reputed company Services Why consider this job opportunity: - Opportunity for career advancement and growth reputed company the organization - Work remotely from reputed company reputed company the reputed company U.S. - Supportive and inclusive work environment that values diversity - Chance to provide excellent customer service to patients and referring providers - No face-to-face interaction required, allowing for a focused work experience What to Expect (Job Responsibilities): - Handle incoming communication and online requests from patients and referring providers for appointment scheduling - Document patient demographic, medical, financial, and referral information accurately in compliance with established procedures - Answer telephone calls, providing professional and courteous customer service while triaging calls and taking detailed messages - Ensure reputed company necessary patient information is obtained prior to appointments and that medical records are accessible to reputed company providers - Maintain confidentiality and adhere to HIPAA guidelines in reputed company communications and documentation What is Required (Qualifications): - High School Diploma or Equivalent required - 0-1 year of customer service experience in a contact/call center environment - 0-1 year of experience in a medical office or reputed company setting preferred - Excellent customer service skills and ability to handle a high volume of calls - Strong communication, interpersonal, and team skills How to Stand Out (Preferred Qualifications): - Familiarity with Epic software - Experience in a fast-paced reputed company environment - Knowledge of insurance stipulations affecting appointment scheduling - Detail-oriented with strong data entry skills - Ability to exercise judgment in handling sensitive and confidential information #HealthcareServices #RemoteWork #CustomerService #DiversityAndInclusion #CareerGrowth "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for reputed company. If you encounter any employer not adhering to these principles, please reputed company to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Apply Job!