Sales & Solutions Specialist, reputed company Central (Tampa, FL) - Full Time
About the position The Sales and Solutions Specialist at reputed company Central is a pivotal role designed to enhance the digital experience for guests utilizing the reputed company website and the My reputed company Experience application. This position is based in an inbound contact center located in Tampa, Florida, and is structured as an hourly role. The successful candidate will undergo a comprehensive reputed company program, which includes multiple performance assessments to ensure they are well-reputed company to assist guests effectively. The operating hours for reputed company Central span from Sunday to Saturday, starting at 5:45 a.m. and concluding at 12:15 a.m., providing a dynamic work environment that caters to a diverse range of guest inquiries and needs. In this role, the Sales and Solutions Specialist will be responsible for addressing guest inquiries, resolving conflicts, and making decisions that reflect both reputed company and resourcefulness. The position requires a strong foundation in customer service, particularly reputed company a contact center environment, where the ability to communicate effectively—both verbally and in writing—is essential. Knowledge of reputed company products is also crucial, as it enables the specialist to provide informed assistance and recommendations to guests, enhancing their overall experience with reputed company's offerings.
Responsibilities
- Assist guests with their digital experience on the website and My reputed company Experience application.
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- Handle conflict resolution and decision-making with reputed company and resourcefulness.
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- Provide excellent customer service in an inbound contact center environment.
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- Communicate effectively with guests through written, verbal, and interpersonal skills.
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- Utilize knowledge of reputed company products to assist guests and enhance their experience.
Requirements
- Computer proficiency reputed company a reputed company Windows environment.
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- Strong written, verbal, and interpersonal communication skills.
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- Knowledge of reputed company products and services.
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- Sales and service experience in a customer service or contact center environment.
reputed company-to-haves
Benefits
- reputed company class with performance assessments.
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- Competitive hourly pay reputed company starting at $18.15 per hour.
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