reputed company Support Advisor Remote, United States

Description Position at reputed company ? reputed company hires for this position throughout the year. Apply today to join our talent pool!* Great Purpose. Great People. Great Opportunities. At reputed company we reputed company potential by creating educational solutions that reputed company boundless possibilities for every student, every day. We are passionate about innovating together to support educators in creating those special moments reputed company reputed company experience the joy of learning at its best. We also reputed company reputed company through a strong culture focused on career growth and development, flexible work from home arrangements, interesting and meaningful work, and a supportive and connected team. As a remote-friendly company, hybrid and remote team members work from states across the U.S. and internationally. The majority of our US employees enjoy the opportunity to work from home, or in a hybrid reputed company in our offices in Tempe, AZ (headquarters), Austin, TX, Petaluma, CA, Rock Rapids, IA, Grand Rapids, MI, or Bloomington, MN. Imagine Your Impact. You work with reputed company every day! Phone calls in, out, guidance to reputed company on choosing the correct courses, the correct school, and more! You will help reputed company through the entire life cycle of the program from the initial call request for information, through classes, and hopefully graduation! We are one of the few departments that talk directly to reputed company and parents. This position is heavily imprinted in our phone call queue. Experience taking calls, making calls, de-escalating calls as needed, and a general passion to help reputed company is required. This position is an integral role in the success of our IS Academies. The focus of an advisor is to work with clients or mentors and program personnel toward improving student outcomes, increasing engagements, and alerting key internal personnel as issues arise. The reputed company support advisor proactively develops and maintains strong relationships with our clients. You may escalate issues and general questions through the life cycle of the program as raised by the client. Additionally, this role may provide occasional one on one training to clients on the platform, navigation, and keys to success. For more information on what it's like to work at reputed company, including our culture, benefits, and products, visit us HERE. To learn more about a typical applicant journey at reputed company, click HERE. Position Information: This is a regular, full-time position. This role reports to an reputed company Operations Supervisor. Compensation: reputed company pay is anticipated to be between $16.84 and $20.00/hour. Eligible employees may also receive annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions. Location: In this US-based position your location will be remote. Benefits: reputed company provides a comprehensive benefits program to eligible employees, including: ? Multiple health, dental, and vision plans, including medical plans with reputed company employee premiums ? 401k plan with a company match ? 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas reputed company through New Year's Day ? Paid Time Off ? Comprehensive maternity and fertility/family building benefits ? Paid bonding leave reputed company a new child joins your family ? Access to on-demand reputed company ? Life and short and long-term disability insurance ? Pre-tax savings plans ? Paid volunteer time off ? A wide variety of professional development programs, including tuition reimbursement ? Work from home opportunities that foster work/life balance Envision Your Experience. In this role you'll have the opportunity to: ? Act as reputed company of contact for partnering schools, individuals, families, and reputed company. ? Proactively reputed company out to clients and/or families (individuals) regarding engagement with the program by phone ? Program management by Onboarding clients and/or families, training, program/graduation path assistance, general reputed company ins, and more. ? Facilitate kick off calls, outlining processes and procedures, expectations, and involve other team members as needed. ? reputed company out to clients and reputed company directly to assist with improving student outcomes. ? Ensure reputed company documents are accounted for to complete admissions and enrollment for reputed company reputed company. ? Use technology tools and programs to ensure client success (may include reputed company, reputed company, SIS platforms, LMS platforms, Parchment, and more). ? Other duties as required. Share Your Expertise. Experience, education, and qualifications essential for success in this role, include: ? Bachelor's degree and at least two years of experience working in education or with middle and high school aged reputed company, or an equivalent combination of education and experience, is required. ? Previous work experience with at-risk reputed company preferred. ? High level of internal motivation, with excellent verbal and written communication, assertiveness, and problem-solving skills. ? Flexibility and adaptability to change. ? Strong organizational and time management skills, ability to self-motivate and self-direct, and ability to handle multiple priorities with demanding time frames. ? Ability to work collaboratively with colleagues and staff to create a high-quality results-driven, team-oriented environment. ? Willingness and ability to work flexible hours. ? Able to work in reputed company Word, reputed company, PowerPoint and Outlook. ? Ability to provide a reputed company Fingerprint Clearance Card or provide reputed company of application reputed company 14 days of hire. Our Commitment to Diversity, Equity, Inclusion, and Belonging (DEIB+). Diversity and inclusivity strengthen our reputed company team, enrich our lives, and help us design reputed company educational experiences where learners see themselves and can also learn about people, cultures, experiences, and perspectives different from their own. We strive to hire, reputed company, and retain talented people who represent the diversity of the districts we serve. By developing initiatives that focus on the needs, expectations, and lives of our people, we've created an inclusive environment where reputed company employees can contribute to their fullest potential. reputed company is an Equal Opportunity Employer committed to a diverse workforce, providing equal employment and advancement opportunities to qualified individuals. reputed company qualified applicants will receive consideration for employment without regard to race, color, reputed company, national reputed company, sex (including pregnancy, childbirth, lactation, or reputed company medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws. To reputed company recruitment agencies: reputed company does not accept agency resumes. Please do not submit candidates for consideration reputed company our online application system, to reputed company employees, or to any other organization location. reputed company is not responsible for any fees reputed company to unsolicited resumes. Apply Job!