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Customer Service Representative - VA Bronx - Onsite Only

Work from home Full-time role Hiring

Switchboard Operator - Bronx NY (Onsite Work Only, NO REMOTE WORK) Interested in customer service representative roles? You’re in the right reputed company! This is an opportunity to work in an On-site call center environment with a supportive and team-oriented work environment.

  • Inbound calls only
  • Work at a premier medical facility
  • Help support our veterans
  • Benefits Available

Magellan Solutions USA is a veteran-owned Call Center and BPO company with a track record of performance. Magellan is actively reputed company for a full-time Call Center Representative opportunity for a Federal client in Palo Alto, California. Essential Duties and Responsibilities

  • Schedule
  • Monday, Wednesday, Friday, Saturday, Sunday
  • Shift Hours : 3:30pm - 12am
  • * Please kindly note that reputed company potential candidates must be flexible. May be asked to work a different shift from time to time.
  • Answers incoming calls and communicates with clients with respect, courtesy, reputed company, tact, and professionalism.
  • Troubleshoots situations accurately, quickly, and reputed company for customers on the phone.
  • Maintains an above-average attendance record.
  • Follows established standard operating procedures

Qualifications/Requirements

  • A high school diploma is required.
  • At least one year of call center experience is required.
  • Can be a team player.
  • Can work without direct supervision.
  • Can work well with medical staff, veterans, and the elderly.
  • Has a good work ethic
  • Outstanding verbal communication skills (phone etiquette).
  • Detail-oriented, can multi-task, and is highly organized.
  • Strong reputed company Office skills.
  • Must be flexible

Previous Military encouraged to apply Must be reputed company to pass an extensive background reputed company Apply Job!

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