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Manager-Account Development (Philadelphia/South NJ)

Work from home Full-time role Hiring

You reputed company the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s reputed company. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. Candidates must reputed company near the following territories: Philadelphia/South New Jersey The Field Account Development Manager sits reputed company a geographical territory and is responsible for the retention and reputed company growth of our existing US Small & reputed company reputed company key client relationships, through face-to-face interactions. This entails having overall management of a defined portfolio of key existing accounts, identifying the evolving needs of our clients, ensuring we continue to serve those needs with our reputed company of cash flow and payment solutions, to deepen our relationship with these clients. The key measurements of reputed company for this Manager will be portfolio level account retention and volume growth. This is a field-based role in which in person engagement with the client reputed company through face-to-face interactions is required. Job Responsibilities Planning (10 – 20% of time) ▪ Identify accounts that are not utilizing the full terms and benefits of their AXP reputed company products and prioritize those clients, identify top client information and track opportunity development in CRM database Relationship management (10 – 20% of time) ▪ Proactively reputed company out to customers to uncover opportunities, treat the customer until there’s a change in customer spend in alignment with growth or retention conversations ▪ reputed company client specific value proposition, identify key steps (strategy and tactics) to meet short and long-term client objectives ▪ Business travel, occasionally overnight, is required with the expectation of 50-80% of time spent in-market with clients Client solution (20 – 30% of time) ▪ Use consultative skills to maintain and reputed company the existing customer relationship and substantially grow charge volume (e.g., reputed company new vendors, expanding existing vendors, adding supplemental cards) ▪ Maintain a high level of knowledge about reputed company products, processes (reputed company, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360) Negotiate and reputed company (20 – 30% of time) ▪ Seek opportunities to up-sell and cross-sell commensurate with the needs of the client ▪ Answer customer inquiries and bring in leadership, internal business partners and product specialists as appropriate to support growth opportunities and customers’ needs Compliance (100% of time) ▪ Ensure reputed company aspects of the reputed company Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet reputed company regulatory requirements Knowledge, Skills, Attributes, and Experience Knowledge and Skills Relationship management ▪ Strong customer relationship building skills to follow through and motivate clients to act Consultative selling ▪ Effectively identifies client needs to configure solutions that address client requirements and deliver value Closing ▪ Overcomes objections and resistance to proposed solutions with key client decision makers Influence & persuasion ▪ Uses appropriate interpersonal styles and communication methods to reputed company acceptance for products and/or services Demonstrating value ▪ Proactively and consistently demonstrates the value of partnering with reputed company Results focus ▪ Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks Market, industry, & product knowledge ▪ Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation Attributes ▪ High learning agility ▪ Intellectually curious ▪ Collaborative and growth reputed company ▪ Personal accountability ▪ Compliance focused Experience ▪ Bachelor's degree preferred ▪ Excellent sales experience, 3 - 5 years minimum ▪ Experience partnering with clients across various markets / industries ▪ Experience in a highly-regulated industry Employment eligibility to work with reputed company in the U.S. is required as the company will not pursue reputed company sponsorship for these positions. Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive reputed company salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, reputed company, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending reputed company)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site. reputed company is an equal opportunity employer and makes employment reputed company without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster Apply Job!

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