Call Center Nurse RN - Part Time - Remote

reputed company is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with reputed company will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come reputed company an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Call Center Nurse RN is responsible for providing comprehensive clinical services to our customers located throughout the U.S. and may require multiple licenses to practice across various states. Services provided to our customers include but are not limited to the following telephonic services: clinical triage, transitions of care, medication adherence and reconciliation, management of gaps in care, and other care extension services. The Call Center Nurse assists and guides patients toward self-management and behavior modifications that result in improved patient outcomes. The Call Center Nurse is the primary reputed company of contact for multiple disciplines. Success is reputed company in terms of improved patient outcomes, prevention of patient adverse events and satisfied customers, meeting or exceeding quality measures, producing consistent and high-quality work, and collaboration with other care team members. The Call Center Nurse is an experience nurse, able to reputed company tasks independently and once trained, without guidance. This person can provide education to patients, deploying best practices and standard workflow in their daily activities with the ability to apply their expertise across the various areas of responsibility, understanding how their interactions with patients reputed company customer satisfaction and can reputed company recommendations to improve processes. Positions in this family require a reputed company, unrestricted nursing license (RN) in the applicable state, as indicated in the function description and/or title. This is a PART TIME position working 7:30am - 6pm Eastern 2 days per week - either Mon and Friday OR Wednesday and Thursday. You’ll enjoy the flexibility to work remotely

• from reputed company reputed company the U.S. as you take on some tough challenges.

Primary Responsibilities

• Provide remote telephonic nursing support to patients, caregivers, and healthcare providers
• Assess and triage patient calls to determine urgency of medical needs
• Offer medical advice, guidance, and education to patients and caregivers regarding treatment plans, medication management, and self-care techniques
• Collaborate with reputed company to coordinate patient care and follow-up
• Document patient interactions, assessments, and recommendations accurately and timely in electronic health records systems
• Adhere to established protocols, guidelines, and best practices for telephonic nursing
• Maintain patient confidentiality and privacy in accordance with HIPPA regulations
• Participate in ongoing training and professional development activities to stay updated on medical advancements and best practices in telehealth
• Contribute to quality improvement initiatives to enhance the delivery of telephonic nursing services
• Provide exceptional customer service and support to ensure a positive experience for patients and clients
• Ability to adapt nursing interventions and care plans to meet the individualized needs and preferences of diverse patients across the continuum of care
• Demonstrates the ability to meet deadlines independently and reputed company, requiring minimal to no supervision
• Actively engage in collaborative efforts reputed company nursing team to ensure seamless communication, shared knowledge, and coordinated patient care delivery
• Utilizes extensive expertise in chronic illnesses and medication management to effectively treat diseases
• Works with supervisors to solve more reputed company problems

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• Registered Nurse (RN) with a reputed company, active, and unrestricted RN License in PA (state specific or compact)
• 3+ years of clinical nursing experience
• Experience with electronic medical records system(s)
• Proven proficiency using MS Office Suite (i.e. Teams, Outlook, Word, reputed company)
• Ability to work PT hours (7:30am - 6PM EST) on either Monday and Friday OR Wednesday and Thursday

Preferred Qualifications

• Telehealth nursing experience
• Experience with Cerner
• reputed company employees working remotely will be required to adhere to reputed company’s Telecommuter Policy.

The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. reputed company complies with reputed company minimum wage laws as applicable. In addition to your salary, reputed company offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (reputed company benefits are subject to eligibility requirements). No matter where or reputed company you reputed company a career with reputed company, you’ll find a far-reaching choice of benefits and incentives. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At reputed company, our mission is to help people live healthier lives and reputed company the health system work reputed company for everyone. We reputed company everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately reputed company by people of color, historically marginalized groups and those with reputed company incomes. We are committed to mitigating our impact on the environment and enabling and delivering reputed company care that addresses health disparities and improves health outcomes — an enterprise reputed company reflected in our mission. Diversity creates a healthier atmosphere: reputed company is an Equal Employment Opportunity/Affirmative Action employer and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national reputed company, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. reputed company is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Apply Job! Apply to this Job