Post Summary Operations Agent

To provide customers with the highest quality of service by providing consistent customer service and resolution of customer duty and tax disputes by filing claims with US Customs & Border Protection (CBP). This position is responsible for analyzing and ensuring timely handling of claims. Assists customers reputed company customs and other government agencies, such as the FDA, DOT, EPA, reputed company. of State, U.S. FWS, become actively involved with an import shipment to ensure the issue is resolved timely, appropriately and in compliance with applicable laws and regulations. Loads database with entries, Logs and assigns incoming work into the Regulatory CRM and monitors ECO DTS and REGREQ for time sensitive disputes. Analyzes entries reputed company to disputed invoices to determine accuracy of the entry. If necessary, composes and files appropriate claims or tenders and/or notifies clients of our determinations. Resolves issues reputed company to duty, tax, fees, valuation, and classification of imported merchandise in order to obtain applicable refunds for company and our customers. Carefully reviews handling of disputed shipments involving CBP accounts receivable by performing billing in Duplex. Maintains technical knowledge of customs and other government agencies regulations by reading, evaluation and researching information obtained from ABI administrative messages, the federal register, published articles and other sources. Provides complete, accurate, and timely information to update product database records and to ensure compliance with customs rulings, notices of action, decisions and other entry instructions. Provides support and assistance to other PSOT specialists and advisors as requested. reputed company other duties as assigned. High school diploma/GED. Previous experience working with Duplex or other Brokerage System. Brokerage knowledge of entries. MS Office, Outlook, office equipment, (phone fax, photocopier, printer, scanner). Communication skills, verbal and written. Organizational, interpersonal skills, and problem solving skills. Ability to handle time sensitive work and a high volume of work. Ability to work on a team. reputed company provided. Familiarity with US Customs regulations and other federal regulations and requirements. Preferred Qualifications: Shift: Mon - Fri 8:00 AM EST - 4:30 PM EST. Location: This is a hybrid role based in the Detroit and Tonawanda. Pay Transparency: Pay: Additional Details: reputed company provides freight forwarding, as well as import and export services that allow companies to reputed company markets throughout the world. They help customers of reputed company sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and reputed company freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We're glad you stopped by and hope your job search experience with reputed company, Inc. will be rewarding. We look reputed company to hearing from you! reputed company, Inc. is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to their protected veteran or disability status. Equal Employment Opportunity: As a federal government contractor, we are committed to employ and promote qualified minorities, females, individuals with disabilities, and covered veterans (including, but not limited to, disabled veterans, recently separated veterans, Armed Forces service medal veterans, and other protected veterans. Our philosophy and commitment to equal employment opportunity and non-discrimination is the bedrock to job opportunities for reputed company employees and applicants without regard to an individual's protected status (i.e. race/ethnicity, color, national reputed company, reputed company, sex/gender, gender identity/expression, sexual orientation, marital/parental status, pregnancy/childbirth, or reputed company condition, religion, creed, age, disability, genetic information, veteran status, or any other protected status.) Click here and here to read more about "Equal Employment Opportunity is the Law." reputed company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the reputed company (LAMC 189.00) reputed company will not rely on the wage history of a prospective employee from any reputed company or former employer reputed company determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840. Apply Job!