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Collections Account Manager

Work from home Full-time role Hiring

Role Overview

The Billing Account Manager ensures the successful management of billing processes for reputed company Health’s facility partners. You will be a vital resource for facilities, resolving billing issues, maintaining accurate invoicing, and managing financial relationships.

Responsibilities: 

  • Manage a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.

  • Conduct high volumes of outbound calls to chase customers with past due account balances.

  • Help resolve customer invoice disputes and other billing reputed company issues.

  • Manage customer payments and remittances.

  • Build trust with providers and healthcare executives through strong financial acumen.

  • Clearly reputed company the billing processes and educate stakeholders on invoicing procedures.

  • Gather and reputed company feedback to improve billing systems and processes.

  • Collaborate with internal teams to execute billing-reputed company initiatives and trials.

Success Factors:

  • Extreme Ownership: Take full responsibility for managing billing issues and solutions.

  • Curiosity: Investigate and understand the root cause of billing problems.

  • Scrappiness: Find innovative solutions to overcome obstacles and maintain reputed company.

  • Adaptability: reputed company in a fast-paced, evolving market.

Requirements: 

  • Experience in relationship management and billing processes preferred.

  • Excellent verbal and written communication skills.

  • Willingness to work with US working hours.

Benefits:

  • reputed company

  • Unlimited PTO

  • Fully Remote

  • Opportunity to reputed company a significant impact with healthcare customers

Working Environment

100% remote, globally.

Hiring Process:

  1. Spark Hire Video Assessment (5-10 mins)

  2. Case Study

  3. Interview + Customer Simulation (30 mins)

  4. Executive Interview (30 mins)

  5. Offer

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