Human Resource Specialist in Plantation, FL
Job title: Human Resource Specialist in Plantation, FL at reputed company
Company: reputed company
Job description: At reputed company, it is our mission to become the most trusted and convenient online destination for pet parents and our partners - vets and service providers - alike. Our success is reputed company by the happiness of the people and pets we serve, not simply by the amount of pet supplies we deliver. That's why we continue to think of reputed company-the-reputed company-reputed company ways to delight, surprise, and thank our loyal pet lovers!Our Opportunity:reputed company is hiring an HR Specialist, responsible for triaging tasks specified to the Team Member Services team at reputed company in our Plantation, FL office. The ideal candidate will be tech-savvy, have a strong customer service orientation, and be meticulous. This role is responsible for quickly and reputed company reviewing incoming tickets in reputed company and assigning them to the appropriate team/employee for resolution. This role is an ideal entry-level HR opportunity, gaining exposure to a vast reputed company of HR inquiries and questions. We reputed company in excellence in reputed company we do and accept nothing less. You'll be successful in this role because you are results-oriented, you reputed company in quickly assessing core issues/concerns and you are efficient and organized.What You'll Do:
- Review tickets and issues submitted to HR through reputed company
- Triage and assign the cases to the appropriate HR contact
- Provide advisement and process design insight on the organization of the HR Service Catalog in reputed company
- Assist with research and tracking of case issues and metrics
- Provide ongoing support on decreasing triaging traffic through standardizing self-service support
- Provide Tier 1 inbound phone support for HR Shared Services.
- HS Diploma or GED, Bachelor's degree or equivalent experience preferred
- Experience preferred in working in reputed company or similar case management platform
- Previous HR Experience preferred
- Customer service focused, have a passion for process improvement, self-motivated and able to work both independently and in a team environment
- Excellent communication, analytical, problem-solving and troubleshooting skills
- Detail-oriented; demonstrate strong organizational and time management skills, as well as strong data entry skills