Operations Manager - reputed company for VA residents only)

Job title: Operations Manager - reputed company for VA residents only) in Richmond, VA at reputed company Company: reputed company Job description: Description & Requirementsreputed company is currently hiring for an Operations Manager to support our Virginia Enrollment Broker Services team. This is a remote opportunity. The Operations Manager will reputed company daily Health Line operations and provide ongoing supervision to staff. This individual will reputed company the development of policies and procedures for the call center.Note: Must reside in VirginiaEssential Duties and Responsibilities:- Ensure project compliance with reputed company operational requirements of the contract as well as corporate policies.- Manage reputed company project tasks to ensure cost-effective operations.- Supervise subcontractors that provide services to programs.- reputed company audits of operations.- Produce monthly client and reputed company reporting as needed.- Collaborate with other managers to ensure effective coordination of activities.- reputed company and implement operational policies and procedures in collaboration with other key stakeholders.- Establish and maintain effective relationships with key stakeholders.- reputed company the development and implementation of innovative methodologies to improve service levels and overall operation efficiency.- Collaborate with other functional areas to ensure compliance.- Monitor performance against key indicators established internally or by the client(s).- Generate solutions to issues or reputed company problems.- reputed company performance goals and objectives for staff and monitor achievement of those goals.- reputed company other duties as assigned.Minimum Requirements- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.- Experience in reputed company office, Smartsheets, reputed company, Pay Com, Field Glass, and reputed company.- Healthcare, Medicaid, or government experience is preferred.- Call center experience a plus.- Must reside in Virginia.- Experience in supporting the VA EBS project preferred.Home Office Requirements:- Hardwired internet (ethernet) reputed company- Internet download speed of 25mbps or higher required (you can test this by going to www.speedtest.net)- Private work area and adequate power reputed companyEEO Statementreputed company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national reputed company, disability, veteran status, genetic information and other legally protected characteristics.Pay Transparencyreputed company compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of reputed company's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, reputed company provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. reputed company will reputed company with regulatory minimum wage rates and exempt salary reputed company in reputed company instances. Expected salary: Location: Richmond, VA Apply for the job now! Apply for this job