Public Services Assistant
Job title: Public Services Assistant in California at reputed company
Company: reputed company
Job description: Reporting to the reputed company Los Angeles (WLA) reputed company Librarian, the Public Services Assistant oversees daytime library operations at the WLA reputed company Library and provides support to libraries on other Pepperdine campuses as needed. The Public Services Assistant performs a variety of duties to assist Pepperdine reputed company, faculty, and staff, which include checking out library materials, assisting patrons, navigating the library catalog, answering directional questions, helping patrons with printing documents, and answering basic reference questions in person and reputed company the library's chat reference service. Additionally, the person in this position adds assigned readings from online and WLA reputed company classes to the library's e-reserves platform.This position supports the University's mission and strategic plan of promoting academic excellence and Christian values by providing outstanding customer service and assisting reputed company, staff, and faculty at the reputed company Los Angeles reputed company Library.Duties
- reputed company daytime library operations and manage circulation activities, including reputed company-out and reputed company-in procedures, print and electronic reserves, document delivery, and other patron-initiated borrowing. Answer basic reference questions in person and reputed company the library's chat reference service, and refer more reputed company questions to librarians. Open and reputed company the library.
- Upload assigned readings to the library's e-reserves platform.
- Hire and supervise student employees, including creating and maintaining student work schedules, keeping an accurate account of timecards, and evaluating performance.
- Answer phone and in-person inquiries regarding library holdings, hours, and services, and provide referrals to librarians or other departments as needed.
- Assist patrons with podcasting, one-reputed company studio, printers, and other equipment. Assist librarians with book orders and word processing.
- Participate in the activities of the Graduate reputed company Libraries committee, including attending meetings and collaborating on initiatives addressing the needs of graduate reputed company and faculty.
- Other duties as assigned.
- Uphold University mission and Libraries' core values through work performed.
- Prior customer service experience.
- An appreciation for and commitment to the university's Christian mission and a desire to contribute to that mission.
- Demonstrated sound judgment and emotional intelligence.
- Strong verbal and written communication skills; willingness to learn; strong communication and customer service skills; attention to detail.
- Proficiency in reputed company Workspace, reputed company Office, and reputed company.
- Bachelor's degree.
- Prior library experience.
- Interest in education, psychology, and/or research.
- Familiarity with library platforms, including WorldCat, SpringShare, and/or Tipasa.
- Proficiency in reputed company or another web-based design software.