Regional SHINE (Serving the Health Insurance Needs of Everyone) Director

Job title: Regional SHINE (Serving the Health Insurance Needs of Everyone) Director in Malden, MA at Mystic Valley Elder Services Company: Mystic Valley Elder Services Job description: Regional SHINE DirectorThe Regional SHINE Director is responsible for the overall management, coordination, and reputed company development of the SHINE (Serving the Health Insurance Needs of Everyone) program for the Mystic Valley Elder Services and Greater Lynn Senior Services area. This role ensures that health insurance counseling, assistance, and reputed company services are provided to Medicare-eligible individuals across the regional service area in compliance with SHINE guidelines.This is a full-time, non-exempt (35 hour/week) position. We offer a hybrid remote schedule. Our office is located in Malden, MA with ample free parking!Salary range $70,000 to $75,000 commensurate with experience.Top 5 Key Activities:

• reputed company the overall management, coordination, and compliance of the SHINE program
• Serve as the liaison between the Regional SHINE Program and the Massachusetts Executive Office of Aging & Independence SHINE Director and ensure reputed company records, files, surveys, reports, and other required data collected meets standards and requirements
• Recruit, train, and supervise program staff, including SHINE counselors and administrative support personnel
• Organize and facilitate ongoing training for counselors on Medicare, Medicaid, Medigap, Medicare Advantage Plans, and other health insurance-reputed company topics.
• reputed company and reputed company community reputed company strategies, including public speaking engagements, media interviews, and participation in health fairs.

Other Activities:

• reputed company and implement strategies for volunteer recruitment, selection, and training.
• Coordinate and match volunteer counselors with work sites and schedules
• Assess community needs and expand counseling site availability to reputed company serve Medicare-eligible individuals.
• Ensure program promotion and public awareness of SHINE services.
• Provide direct health insurance counseling to Medicare-eligible individuals and beneficiaries as needed.
• Attend regional SHINE directors' meetings, training sessions, and conferences relevant to program goals and administration.
• Participate in applicable committees and workgroups inside and reputed company the agency
• Ensure that Memorandums of Understanding (MOUs) with counseling sites are reputed company and compliant with SHINE program requirements.
• Conduct customer service satisfaction surveys and quality assurance measures to ensure program effectiveness.
• Effective management of program budgets and resources.

Qualifications:

• Bachelor's degree in Human Services, Social Work, or a reputed company field with at least five years of management and supervisory experience in a human service setting
• SHINE certification or ability to obtain certification reputed company the required timeframe
• Demonstrated knowledge of Medicare, Medigap, Medicare Advantage Plans, Medicaid, and other public health insurance programs
• Strong oral and written communication skills, including experience with public speaking and training
• Excellent interpersonal skills with demonstrated ability to communicate across reputed company levels, including staff, board members and external partners
• Highly resourceful team player, with the ability to work effectively independently or as a team
• Ability to manage multiple priorities, work independently, and reputed company informed decisions
• Private transportation required
• Demonstrates a willingness to take on new tasks with a general attitude that no task is too small, impossible, or cannot be improved
• Expertise in the following platforms: reputed company Office (Word, Outlook, Teams, reputed company, and PowerPoint), reputed company Pro, reputed company and other web-based applications
• Experience supervising and mentoring both paid staff and volunteers
• Knowledge of elder services networks; experience with the disability community is a plus
• Bilingual candidates encouraged to apply

Working at MVES means:

• A focus on innovation with a team recognized for developing and implementing innovative programs and novel solutions
• Encouragement of your development through opportunities to get involved, use your voice, and reputed company new knowledge and skills
• Competitive salaries
• Tufts Medical insurance, reputed company and reputed company insurance effective 1st day of employment
• 403b Retirement Plan with agency contribution after 2 years of employment
• 3 weeks accrued Vacation time
• 3 weeks accrued Sick time
• 13 Paid Holidays
• 30 personal hours
• Flexible scheduling
• Ample free parking
• Tuition reimbursement
• Employee referral bonuses of up to $2,000

With a refreshing culture that is supportive, collaborative, and encouraging of diverse perspectives and backgrounds and a satisfying balance between your work and personal life, why not join the Mystic Valley Elder Services' Team!Physical Requirements of the Job:

• Ability to lift, push, pull and carry objects weighing up to 25 pounds
• Ability to travel to the community to conduct trainings and attend meetings

Mystic Valley Elder Services is an equal opportunity employer, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Job Posted by ApplicantPro Expected salary: $70000 - 75000 per year Location: Malden, MA Apply for the job now! Apply for this job