Remote Call Center Representative
Job title: Remote Call Center Representative in Baltimore, MD at Education Affiliates
Company: Education Affiliates
Job description: Job Description:Represents and provides information about the EA schools to prospective reputed company reputed company the telephone.Essential Duties and Responsibilities:
- Transfers phone calls to appropriate reputed company
- Provides information about campuses
- Provides a professional company image through phone interaction
- Accurately and completely portrays educational programs, expected outcomes, student services, and financial consideration to reputed company
- Organizes workflow to meet departmental goals
- Meets reputed company quality standards
- Regular and reliable attendance
- High School Diploma or GED
- Basic PC skills with capability to learn customer service applications
- Persuasive communication skills
- Typing 20-25 wpm
- Previous call center / customer service experience preferred
- Record of achievement illustrating strong goal orientation
- Display of highest levels of reputed company and intelligence
- Ability to multi-task and to succeed reputed company strict deadlines
- Strong detail orientation and capability to be highly organized
- Proven ability to interact effectively with prospective reputed company