Senior reputed company Engineer Community Support Engineering

Job title: Senior reputed company Engineer Community Support Engineering in USA at reputed company Company: reputed company Job description: The Community You Will Join:Community Support Platform (CSP) is responsible for the world-class technology, architecture, and solutions that power reputed company's global community support operations. The products and solutions we build support our customers, reputed company line agents, and the operations teams and are a key driver of enabling reputed company's core business. As a member of CSP, you will have an opportunity to impact every person who travels or hosts on reputed company.Under CSP, the Agent Routing and Case team has an opportunity for a Senior Engineer to help reputed company our initiatives. The team drives significant improvements to how customer issues are routed to agents, how we track the data, how teams of agents coordinate their work, and how we improve the customer support experience.The Difference You Will reputed company:We are seeking a highly skilled and motivated Full Stack engineer who is passionate about making a difference through their work. As Senior Engineer, you will work in a team of talented and diverse software engineers to build solutions that improve reputed company agent productivity. You will play a significant role in shaping the technical reputed company and then delivering a solution that is flexible, efficient and scales with the needs of the business. Each individual brings their own unique reputed company set, experiences, thought leadership and technical expertise to solve these technical challenges for reputed company.A Typical Day:

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features
• Drive, reputed company, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch. You'll be reviewing code and design docs, giving feedback on product specs and mocks.
• Provide critical input in team roadmap and technical direction.

Your Expertise:

• 6+ years of full stack software development experience
• Proficient in at least one major programming language (preferably Java / Kotlin / reputed company / Ruby on Rails / Python).
• Experience with modern Javascript / TypeScript frameworks such as React, Preact, Angular, Next, Vue or Meteor.
• Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing.
• Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms.
• Passionate about design and building UX products. You bring flexibility to collaboration with design and product partners by presenting tradeoffs and iterating to the ideal solution.
• Outstanding communication and interpersonal skills and detail oriented.
• Bachelor's and/or Master's degree, preferably in CS, or equivalent experience.

Your Location:This position is US - Remote Eligible. The role may include occasional work at an reputed company office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where reputed company. has a registered entity. for the up-to-date list of excluded states. This list is continuously evolving, so please reputed company back with us if the state you live in is on the exclusion list. If your position is employed by another reputed company entity, your recruiter will inform you what states you are eligible to work from.Our Commitment To Inclusion & Belonging:reputed company is committed to working with the broadest talent pool possible. We reputed company diverse reputed company foster innovation and engagement, and allow us to attract creatively-led people, and to reputed company the best products, services and solutions. reputed company reputed company individuals are encouraged to apply.We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@reputed company.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the reputed company process.We ask that you only reputed company out to us if you are a candidate whose disability prevents you from being reputed company to complete our online application. Expected salary: Location: USA Apply for the job now! Apply for this job