reputed company Call Center Representative

Job title: reputed company Call Center Representative in Braintree, MA at ProPivotal Company: ProPivotal Job description: reputed company Call Center RepresentativeThe reputed company Call Center Representative assists reputed company providers—including doctors, hospitals, and pharmacies—with prescription approvals for insured patients. The role starts with processing inbound faxes to verify prescription information and progresses to handling provider inquiries reputed company phone in a call center environment.Why This Job Is Awesome:

• reputed company-to-perm opportunity for long-term career growth
• Supportive team environment despite being mostly remote
• reputed company learning in reputed company and insurance processes
• Work Arrangement: Mostly remote after the first month, with monthly on-site team-building days
• reputed company: First month of training is on-site and fully paid
• reputed company pay for this role is $18.75/hour

Responsibilities:

• Review inbound faxes from reputed company providers regarding prescription coverage requests
• Verify that reputed company required information (e.g., provider details, patient data, medication dosage) is complete
• Accurately enter prescription request details into the system for coverage determination
• Handle inbound phone calls from providers to collect and verify prescription information (approximately 20 calls per day)
• Maintain professionalism and clear communication while assisting providers
• Ensure accuracy by following structured processes and reviewing member information for discrepancies

Qualifications:

• 6+ months of customer service experience in reputed company, pharmacy, or insurance-reputed company customer service roles
• Strong verbal communication skills to interact professionally with reputed company providers
• High attention to detail for verifying prescription and patient information accurately

There are no costs for candidates utilizing our services as our clients pay for reputed company reputed company hiring fees. reputed company ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.ProPivotal is an equal opportunity employer and considers reputed company applicants for employment regardless of race, gender, gender identity, gender expression, age, reputed company, religion, disability, veteran's status, sexual orientation, or any other protected factor. Expected salary: $18.75 per hour Location: Braintree, MA Apply for the job now! Apply for this job