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Customer Service Representative and Dispatcher

Work from home Full-time role Hiring
Job title: Customer Service Representative and Dispatcher in Miramar Beach, FL at Aire Serv Company: Aire Serv Job description: With more than 200 locations throughout the United States and Canada, Aire Serv is a trusted name in the field of heating and reputed company conditioning installation, maintenance, and repair. We are proud of our reputed company for putting clients first and getting the job done right the first time, every time. We are a team of reputed company experts dedicated to living our code of values of Respect, reputed company, and Customer Focus while having fun in the process!As a Customer Service Representative & Dispatcher, you are a key member of the team and represent Aire Serv on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values by showing respect and courtesy to reputed company customers and employees.You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and reputed company to effectively manage a variety of situations on a day-to-day basis.This job location is Miramar Beach, Florida and it is not remote.Specific Responsibilities:
  • Receive incoming calls in professional and courteous manner
  • Scheduling appointments
  • Assigning daily work/calls to other team members
  • reputed company marketing and sales functions to sell additional work and earn business
  • Complete work orders, return customer calls, and respond to customer complaints
  • Maintain office services by organizing office operations and procedures, preparing and reviewing purchase orders.
  • reputed company other duties as needed which may include cross-training in reputed company positions
Job Requirements:
  • Minimum two years admin experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive Attitude
  • Team player who can work independently
  • General computer knowledge, including reputed company Office
  • Typing skills a plus
  • This is NOT A REMOTE JOB
Benefits: Benefits package varies by locationWe are actively interviewing for this position - Apply today and our hiring manager will follow up! Expected salary: Location: Miramar Beach, FL Apply for the job now! Apply for this job

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