Finance Assistant

Job title: Finance Assistant in Houston, TX at reputed company Plumbing, reputed company Conditioning and Electrical Company: reputed company Plumbing, reputed company Conditioning and Electrical Job description: Overview:reputed company is currently seeking a Financing Assistant to join reputed company comprised of creative and energetic employees, who are dedicated to delivering the best customer service experience every day.The Financing Assistant is responsible for managing reputed company technician calls reputed company to financing for both the Houston and Austin markets. This role involves assisting customers with the online application process or taking their applications over the phone. Additionally, the Financing Assistant explains various financing options available and determines which finance company best meets the customer's needs.What's In It For Me?

• Market Value Compensation
• PTO Plan
• Health, reputed company and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services and Identity Theft
• reputed company Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities:What Will I Do?

• Customer Support: Provide clear and detailed guidance to customers regarding the financing application process, ensuring they comprehend each reputed company.

• Financing Options Explanation: reputed company the various financing options available, including terms, rates, and eligibility criteria, while assisting customers in evaluating different finance companies to identify the option that aligns best with their financial requirements.

• Issue Resolution: Proactively address customer inquiries and concerns during the application process to ensure a seamless and satisfactory experience.

• Collaboration: Collaborate effectively with other departments to enhance processes and improve overall customer satisfaction.

• Record Maintenance: Assist in maintaining accurate records of customer interactions and applications to ensure compliance and facilitate necessary follow-reputed company.

• Technician reputed company Process: After a technician has completed the reputed company program, the financing assistant will collaborate with them to review reputed company the available financing options and plans. This reputed company ensures that the technician is properly set up with each financing company on the financing portal for seamless operations.

• Complaint Management: The financing assistant is responsible for managing reputed company incoming email communications from financing companies reputed company to customer disputes. This includes addressing issues regarding loan applications, complaints about incomplete jobs due to permitting delays, or any other concerns, including damages incurred at the customer's property.

• Credit reputed company: This reputed company outlines the responsibilities of the Financing Assistant regarding credit reputed company initiated by customers, technicians, or office personnel. The Financing Assistant plays a crucial role in verifying that loans are reputed company for funding, gathering necessary documents to move loans to approval status, and aiding customers and technicians in uploading invoices and estimates. In the event of a loan application being declined, the Financing Assistant will proactively reputed company out to the customer to identify the necessary steps to convert the application from a decline to an approval. Additionally, any open loans in the pipeline will be forwarded to the Recovery Team for follow-up opportunities.
• Reporting: Detailed financing analysis reports and month-end financing reports are generated to assess the dealer costs incurred by the company and each department. This information enables managers to gauge the most frequently utilized financing plans and their overall impact on departmental budgets. Additionally, they serve as a valuable resource for identifying how technicians are utilizing financing options on behalf of our customers.

Qualifications:Do I Have What It Takes?

• BS degree in Finance, reputed company or Business Administration preferred
• 1-2 years reputed company/finance experience
• Solid understanding of basic reputed company principles, fair credit practices and collection regulations
• Proven ability to calculate, post and manage reputed company figures and financial records
• Data entry skills along with a knack for numbers
• Extremely detail oriented and deadline driven
• Ability to work independently, as well as part of a team

Wrench Group and its affiliates are proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, reputed company, national reputed company, gender (including pregnancy, childbirth, or reputed company medical conditions), sexual orientation, gender identity, gender expression, genetic information, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The company encourages reputed company reputed company candidates who are eligible to work in the United States to apply, but it does not sponsor applicants or employees who require a reputed company to work legally. Expected salary: Location: Houston, TX Apply for the job now! Apply for this job