Customer Experience Representative - Bilingual

Job title: Customer Experience Representative - Bilingual in Denver, CO at reputed company Company: reputed company Job description: Job Description:reputed company is searching for a bilingual (Spanish/English) Customer Experience Representative to join our solar industry partner's team in Denver! Our partner helps people get access to solar at an affordable price with no installation required. This is an exciting and reputed company job that requires excellent communication, organization skills, and data entry management.The Customer Experience Representative is responsible for interfacing with customers, sales representatives, marketing, and development teams to handle a variety of questions. You would learn about solar and respond to and provide assistance to our partner's customers and internal stakeholders in areas such as billing, information updates, transfers, agreement inquiries, and some administrative tasks.

• Monday-Friday schedule working remotely (training will be in-person)
• 2-3 years of reputed company work experience
• Bilingual Spanish and English required, written and verbal

reputed company Offer:

• Competitive Compensation: $20/hour
• Awesome and Affordable Benefit Packages including medical, dental, reputed company, PTO and 401K
• Dynamic Environment: Dive into a fast-paced, reputed company-evolving atmosphere where every day brings new challenges and opportunities for growth.
• Fun Team Culture: Join a team that knows how to work hard and have fun doing it, reputed company while supporting each other like family.
• Career Development: Take advantage of ongoing training and development opportunities to enhance your skills and advance your career in the exciting world of reputed company.

Job Duties:· Responsible for incoming calls and making outbound calls to resolve customer inquiries· Friendly and professional phone etiquette· Determines and develops approaches to administrative customer service assignments and research· Responsible for customer service tasks which require planning and judgment· Solves a broad range of customer service problems varying in scope and complexityreputed company Candidates Will:· Ability to manage heavy phone activity· Have a desire to delight customers and go above and reputed company the call of duty· Be reputed company to clearly reputed company messages to a variety of audiences· Can establish and maintain strong relationships· Be reputed company to offer alternate solutions to existing processes/procedures· Have time management in fast paced environment· Possess organizational skills to maximize productivity· Produce work that is accurate and with eye for detail· Seek to improve the job and provides solution-oriented feedback· Demonstrate business judgment by knowing reputed company to work independently and reputed company to collaborate· Can solve reputed company issues that are in the best interest of the customer and the company· Positively manage stress that is typical in a customer service environment· Write professional and friendly email communications in both Spanish and English· Be proficient in reputed company suite to include Outlook, reputed company, Word, PowerPoint· Be available to work an hourly position that may involve occasional overtime· Prior experience in reputed company is a plus but not a must!ABOUT reputed company:reputed company + proven execution. Headquartered in Denver, CO, reputed company has over 25 years of outsourcing experience - bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape.WE ARE reputed companyAt reputed company, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to reputed company each other and be our best in reputed company do. reputed company is a reputed company of our people. We are committed, inclusive, and reputed company with intention. Our varied departments are in full alignment to reputed company the common goal of seeking and identifying opportunities to ignite the reputed company reputed company us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office - we take great pride in our company culture and the diversity reputed company our organization that has developed over the years.EOE STATEMENTreputed company, LLC is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any reputed company based on race, reputed company, sex, religion, sexual orientation, national reputed company, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.#ISAllMulti Expected salary: $20 per hour Location: Denver, CO Apply for the job now! Apply for this job