Customer Service Representative-Craig
Job title: Customer Service Representative-Craig in Craig, AK at Alaska Power and Telephone
Company: Alaska Power and Telephone
Job description: Customer Service Representative- CraigAlaska Power & Telephone has a full-time opening for a Customer Service Representative (CSR) in our Craig Location. This is not a remote position. This position will sell and promote the services of the company while assisting new and existing customers.Responsibilities also include receiving power and telecom service orders and payments, answering phones, assisting customers, balancing daily cash, handling customer billing (charges, credits, etc.), and various other administrative support duties as assigned.We are looking for a dependable, unflappable person who excels at juggling multiple tasks and providing exceptional customer service. Our ideal candidate is a person who is driven to serve our customers with a positive attitude, who is great with people, eager to learn and can communicate effectively in a fast-paced work environment.Candidate Qualifications Required
- High School Diploma or GED
- 1-2 years of experience in an office or face-to-face customer service
- Proficient with MS Office Suite/10-keyskills
- Valid driver's license and ability to be insured by AP&T
- Ability to periodically travel to other properties and meetings / trainings as required
- Ability to pass a pre-employment background and drug test
- Proven ability to cope with Alaska's harsh weather & challenging environment