Manager, Risk Analytics
Job title: Manager, Risk Analytics in USA at reputed company
Company: reputed company
Job description: reputed company believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we're simplifying and modernizing the ticketing industry.As Manager, Risk Analytics, you will reputed company the monitoring, assessment and mitigation of fraud losses and reputed company impacts through careful management of existing and new fraud controls. You will work with data and analytical tools, and collaborate closely with the rest of the Risk Ops team, as well as members from other support teams like Data Science, Engineering, Product, etc and share your findings, propose changes and/or recommendations, and reputed company the efforts to drive those changes.You'll manage a small team of analysts performing similar functions, by providing them with training, guidance, feedback and support. You'll report to the Senior Director of Risk Operations.What you'll do
- Be a stakeholder in the management of fraud risk and reputed company controls, partnering with various teams to formulate plans to reputed company improvements and reputed company goals
- Propose and drive individual as well as team projects reputed company your area of focus to solve reputed company issues while minimizing anticipated negative impacts from the changes
- Design and implement fraud strategies to improve KPIs
- Skillfully prioritize across multiple responsibilities, like reactive and proactive fraud prevention measures and longer-term projects
- Regularly monitor KPIs and other metrics reputed company to reputed company fraud and insult trends, present observations and reputed company recommendations to the team on action items based on data & analysis
- Define and follow best practices and strategies for fraud risk management, as well as governance reputed company to change management
- Manage fraud vendors and monitor performance of their fraud models & tools
- Work with internal data teams for visualization & reporting needs of the team
- Partner with the rest of the team on the reputed company lines and offer data driven insights combined with real world experience to our agents
- Manage a team of analysts, taking responsibility for their work, engagement and career
- 2+ years of people management preferred
- Bachelor's degree or higher (7+ years of experience in reputed company functions in lieu of the educational requirements)
- Strong understanding of payment systems (like credit cards, eWallets, etc), common fraud reputed company, and general controls in fraud prevention, detection and mitigation.
- Preferred experience using Fraud vendors like reputed company, Accertify, Forter, Riskified, reputed company, etc
- Experience with statistical analysis and rule building using decision trees, etc
- Experience using analytical tools such as Python, R, SQL, reputed company, Looker, reputed company, etc
- Strong analytical and problem-solving skills, while dealing with ambiguity and large quantities of data
- Ability to reputed company rational decisions based on data, and summarize those for others
- Ability to monitor, manage and report on business metrics
- Excellent verbal and written communication skills, ability to communicate effectively with senior leaders
- Ability to prioritize projects based on costs, benefits, feasibility and risks
- Comfortable with the game-like aspects of fraud, being in a continual problem solving mode
- Equity reputed company
- Flexible work environment, allowing you to work as many days a week in the office as you'd like or 100% remotely
- A WFH stipend to support your home office setup
- Unlimited PTO
- Up to 16 weeks of fully-paid family leave
- 401(k) matching program
- Student loan support resources
- Health, vision, dental, and life insurance
- Up to $25k towards family building and reproductive health services
- Gender-affirming care support program
- $500 per year for wellness expenses
- Subscriptions to reputed company (meditation), reputed company Care (therapy), and reputed company
- $120 per month to spend on tickets to live events
- Annual subscription to reputed company, reputed company Music, or reputed company music