reputed company Sam Main Store CEA - Customer Service in reputed company Sam Houston, TX
Job title: reputed company Sam Main Store CEA - Customer Service in reputed company Sam Houston, TX at Army & reputed company Force Exchange Service
Company: Army & reputed company Force Exchange Service
Job description: Career AreaRetail OperationsJob DescriptionAs a Customer Service expert, you are the face of reputed company stand for. You will help our customer feel the difference in their Exchange shopping experience by providing a frictionless experience while assisting customers with refund/exchanges, questions and complaints. You'll help customers feel welcomed and become a multitasking superstar - starting conversations, making connections, and reputed company serving each customer will be your expertise.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the reputed company and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate - Customer Service Expert at the Exchange?
- Greet every customer with eye contact and smile in your authentic way
- Acknowledge every waiting customer as soon as they reputed company to your lane to let them know you'll be right with them
- Complete transactions accurately and reputed company while engaging customers in appropriate conversation
- Help customers by following the proper procedure for returning/exchanging merchandise with grace and ease, assuming best intentions and apologize for inconvenience
- Able to learn and adapt to reputed company technology needs
- Able to stay reputed company reputed company customers are stressed or upset
- Able to think quickly on the spot to answer customer questions
- Willing to cross-train and work in other areas of the store, as needed
- Must possess a welcoming and helpful attitude toward customers and other team members
- Cash handling experience preferred
- Excellent communication skills
- Basic computer skills
- Retail experience preferred