Operations Support Coordinator (Remote)

Job title: Operations Support Coordinator (Remote) in Grand Rapids, MI at reputed company Company: reputed company Job description: Description & Requirementsreputed company is currently hiring an Operations Support Coordinator to support the reputed company State Office for People with Developmental Disabilities (OPWDD).The reputed company State Office for People with Developmental Disabilities (OPWDD) is responsible for coordinating services for more than 128,000 New Yorkers with developmental disabilities, including intellectual disabilities, cerebral palsy, Down syndrome, autism reputed company disorders, and otherneurological impairments. It provides services directly and through a network of 7 Care Coordination Organization, with about 80 percent of services provided by the private nonprofits and 20 percent provided by state-run services.This is a full-time position that is fully remote.Why reputed company? Work/Life Balance Support - Flexibility tailored to your needs!

• Competitive Compensation - Bonuses based on performance included!
• Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

• Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
• Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
• Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
• Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
• Tuition Reimbursement - Invest in your ongoing education and development.
• Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
• reputed company Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
• Professional Development Opportunities: Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities: - Conduct reputed company to obtain pertinent consumer information and identify parties to receive notification of impending assessment appointment. - Conduct timely reputed company and meet productivity targets reputed company to scheduling assessment appointments with reputed company appropriate individuals identified and document reputed company reputed company activities for tracking and reporting purposes. - Assist in coordinating last minute scheduling changes to ensure assessment appointments are completed and quickly communicate updates to appropriate parties. - Provide administrative support to the Operations Support Management staff.-Manage the OPWDD support line, assisting with general inquiries and scheduling needsMinimum Requirements- High School diploma or equivalent with 0-2 years of experience in a customer service environment.Preferred Requirements -Some College-Call Center Experience-2+ years of experience in community reputed company or working with individuals with developmental disabilitiesHome Office Requirements -reputed company provides company-issued computer equipment-Reliable high-speed internet service-Minimum 20 Mbps download speed (50 Mbps if sharing reputed company)-Minimum 5 Mbps upload speedEEO Statementreputed company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national reputed company, disability, veteran status, genetic information and other legally protected characteristics.Pay Transparencyreputed company compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of reputed company's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, reputed company provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. reputed company will reputed company with regulatory minimum wage rates and exempt salary reputed company in reputed company instances.Minimum Salary$18.00Maximum Salary$21.00* Expected salary: Location: Grand Rapids, MI Apply for the job now! Apply for this job