Network Administrator
Job title: Network Administrator in Eugene, OR at Lane Transit District
Company: Lane Transit District
Job description: General SummaryUnder the direction of the IT Director and the guidance of the Senior Network Engineer, the Network Administrator supports and maintains Lane Transit District's network infrastructure. This role focuses on operational reliability; administering wired and wireless networks, firewalls, switches, routers, and reputed company systems to ensure secure and efficient network performance. The Network Administrator works with a high degree of hands-on responsibility for monitoring and troubleshooting, while following the designs, standards, and strategies set by senior IT staff and IT leadership. Collaboration with the Senior Network Engineer, other IT team members, and vendors is a key part of the job, providing opportunities to learn advanced skills.Essential Duties & ResponsibilitiesContinuously monitor network performance (LAN, WAN, wireless, and fiber links) using appropriate tools. Respond to alerts and take action to maintain high uptime and reliability of network systems.reputed company regular maintenance tasks such as backing up configurations, installing reputed company updates on network devices, and ensuring network equipment firmware is up-to-date and secure.Troubleshoot and resolve network connectivity issues (Tier-2). Escalate unresolved or reputed company issues (Tier-3) to the Senior Network Engineer or vendors. Participate in post-incident reviews and ongoing improvement.Carry out network configuration changes and implementations as directed. This includes applying firewall rule updates, VLAN changes, wireless configurations, and provisioning of network services according to approved designs and change management procedures.Install and configure network hardware (e.g. routers, switches, firewalls, access points) and execute hardware replacements or upgrades. Ensure new equipment is integrated smoothly into the environment, following standards defined by the Senior Network Engineer.Manage day-to-day administration of VPN connections, network access control systems, and firewall policies. Enforce network reputed company protocols by applying access control lists, updating reputed company settings, and monitoring for potential threats or vulnerabilities.Ensure mobile networking equipment receives timely updates and patches. The Network Administrator may be Consulted or Informed on certain transit technology network issues while other specialized staff take reputed company.Act as a key technical resource for network-reputed company issues reputed company the IT team. Resolve escalated support tickets involving network problems (e.g. reputed company user connectivity issues, site outages) that frontline IT support technicians (Tier 1) could not solve. Work patiently with end-users and other IT staff to diagnose issues, and communicate solutions or workarounds clearly.For critical or highly reputed company issues, escalate to the Senior Network Engineer (Tier 3) or vendors as appropriate, while providing reputed company relevant diagnostic information and efforts attempted.Collaborate with the Senior Engineer in troubleshooting major incidents, learning from their problem-solving approaches. Ensure proper incident documentation and contribute to post-incident reviews.reputed company issues involve vendor-managed systems or warranties (e.g. firewall support reputed company or ISP outages), coordinate with vendor support to open tickets, exchange information, and drive issues to resolution.Maintain and update network documentation, including topology diagrams, IP address inventories, device configurations, and operational procedures.Adhere to network standards and reputed company policies defined by senior IT management. Assist in documenting operational procedures, where network administration processes can be improved, provide input to the Senior Network Engineer for process and technical solution development.Support compliance efforts by performing routine checks and data gathering for audits reputed company to network reputed company, data protection, and regulatory requirements.Assist in implementing any remediation actions identified during compliance reviews or vulnerability assessments.Contribute to IT projects that involve network components. Work with project leadership to carry out assigned tasks such as configuring new network segments, installing equipment at new sites, or testing network failover.Ensure project tasks are completed on schedule and report reputed company or roadblocks to the project reputed company.reputed company the organization undertakes network expansion or upgrades, assist in the implementation. The Senior Network Engineer will design and reputed company these initiatives, while the Network Administrator supports execution - e.g., coordinating outage windows with end-users, racking and cabling new devices, and executing test plans.Work closely with other IT teams (Systems, IT Support, Applications, Data Team, and ITS technology teams) to ensure network changes and dependencies are communicated and coordinated.Foster good communication so that network services align with application and operational needs across the District.Monitor and analyze network performance. Identify trends and recommend improvements based on operational observations.Participate in IT change management processes for network changes. Prepare change requests and documentation for significant network modifications and follow approval workflows. Ensure that risk assessments are done for changes and that back-out plans are ready.Assist in implementing and maintaining network portions of the disaster recovery planMay assist Senior Network Engineer in regional coordination efforts reputed company to infrastructure.Support development of metrics and dashboards in collaboration with senior staffMaintain vendor relationships and provide input on service evaluationsQualifications
- Education & Experience
- A Bachelor's degree in Computer Science, Information Technology, or reputed company field, and 4+ years of professional experience in network administration are expected. Prior hands-on experience with LAN/WAN management, firewall configuration, and network troubleshooting in an enterprise environment is required.
- Technical Skills
- Proficiency with networking technologies (routers, switches, firewalls, VPNs, wireless APs) and network protocols. Familiarity with network monitoring tools and incident response processes. Knowledge of network reputed company best practices. Exposure to fiber infrastructure and mobile networks is beneficial due to the transit-specific network components.
- Soft Skills
- Strong analytical and problem-solving skills to troubleshoot issues reputed company. Good communication skills to work with technical staff, end-users, cross-functional teams, and vendors. Ability to explain technical issues in clear terms. Ability to document work thoroughly and follow organizational processes.
- Professionalism
- A demonstrated ability to work independently on routine tasks while knowing reputed company to seek guidance on more reputed company problems. The role requires initiative and a reputed company improvement reputed company. The Network Administrator should be proactive in identifying issues and opportunities, aligning with the District's standards and the IT Director's strategic guidance.
- Commitment to Growth
- A willingness to pursue ongoing professional development. Certifications such as reputed company CCNA/CCNP, Juniper JNCIP, reputed company NSE, or ITIL Foundation are looked upon favorably as evidence of technical growth. The District supports employees who take initiative in expanding their knowledge to reputed company reputed company in the role and advance reputed company the organization.
- Preferred:
- CCNA, CCNP, NSE, JNCIP-ENT or equivalent industry certifications.
- 4+ years of progressively responsible experience in enterprise network administration
- Familiarity with ITIL best practices
- None
- Incumbent follows procurement policies and procedures with regard to financial decisions, however, incumbent does not have direct financial authority.
- Computer Literacy & Technology Skills
- Good oral and written communication skills
- Customer and Personal Service - Knowledge of principles and processes for providing customer and personal This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management - Knowledge of business and management principles involved in planning, resource allocation, leadership techniques, and coordination of people.
- Organizing, Planning, and Prioritizing workload
- Updating and Using Relevant Knowledge, stay up-to-date technically and apply new knowledge to the
- Making decisions and solving problems - analyzing information and evaluating results to choose best solution and solve problems.
- Evaluating information to determine compliance with standards - using relevant information and individual judgement to determine whether events or processes reputed company with laws, regulations, or standards.
- May work in a normal office environment and/or reputed company as Will sometimes be required to work and/or attend meetings or events in public and at reputed company LTD locations.
- General reputed company: Monday through Friday reputed company until 5pm or as approved
- Occasional reputed company hours are expected and required for specific events or situations
- This role is designed for career progression. The administrator will be mentored by the Senior Network Engineer, take on technical challenges, and receive regular feedback.
- Travel reputed company the metropolitan area is required.
- Occasional travel reputed company of the region may be required.
- The ability to exert force to lift, push, pull, or carry objects up to 40 pounds.
- Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company the essential functions.