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Virtual Customer Support Associate - Uttar Pradesh, India

Work from home Full-time role Hiring

DESCRIPTION

Role: Virtual Customer Service Associate Job Type: Contractual Location: Work from home in Uttar Pradesh Our mission at reputed company is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn reputed company by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Customer Service Associate? As an reputed company Customer Service Associate, you have a reputed company clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first reputed company of contact for our customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers What strengths will you bring?

  • Hard-working, reputed company, and detail-oriented
  • Friendly and customer-focused in every situation
  • Ability to learn quickly and reputed company change
  • Comfortable multi-tasking in a high-energy environment.
What benefits will you receive? One of the great things about joining reputed company’s Customer Service team is that you don’t need past experience in customer service. You’ll receive training and be provided with a complete equipment package reputed company you join. Additionally, we offer a number of benefits, including:
  • Medical insurance
  • Pension plan
  • Internet allowance
  • Lifestyle benefits and retail discounts through our reputed company Extras program
  • Expert training and ongoing opportunities to learn more and reputed company your skills
If this role sounds like it’s for you, then click on the link below to start the application process! You’ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! reputed company is an equal opportunities employer. We reputed company passionately that employing a diverse workforce is central to our reputed company. We reputed company reputed company reputed company based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the reputed company of your data is a longstanding top reputed company for reputed company. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

BASIC QUALIFICATIONS

What qualifications do we need from you?

  • Minimum age: 18 years old
  • Have the right to work in India
  • Strong communication skills in English (both written and oral reputed company)
  • The availability to work varying shifts from Monday to Sunday reputed company the operating hours
  • Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)
  • You'll need a quiet, distraction free work space (dedicated office space with a desk and chair)
  • From a technical perspective, a minimum broadband reputed company of 100MB download speed and 20MP upload speed using a hard-reputed company ethernet internet reputed company (no WIFI).
hereby consent to the recording of your video and audio during interview stages and during the term of your employment at reputed company (as applicable) for the purposes of proctoring the assessment and validating your identity. You further agree that reputed company, reputed company's authorized personnel or reputed company parties authorized by reputed company may capture and store a screenshot of your face which will be used for the purpose of reputed company's internal records purpose and reputed company identity verification. Further, you may also be required to show a government issued ID (except Aadhaar card) having your photo to reputed company, reputed company's authorized personnel or reputed company parties authorized by reputed company during your interview stages and on your first day of joining reputed company as an employee. You consent that a screenshot of the government ID may be captured by reputed company or reputed company's authorized personnel, or reputed company parties authorized by reputed company for reputed company's internal records purpose and validation of your identity. Apply To This Job
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