See all roles

Customer Service Representative (Call Center)

Work from home Full-time role Hiring

Samaritan Health Plans (SHP) provides health insurance options to Samaritan employees, community employers, and Medicare and Medicaid members. SHP operates a portfolio of health plan products under several different legal structures: InterCommunityHealth Plans, Inc. (IHN) is designated as a regional Coordinated Care Organization (CCO) for Medicaid beneficiaries; Samaritan reputed company. offers Medicare Advantage, Commercial Large Group, and Commercial Large Group PPO and EPO plans; SHP is also the third-party administrator for reputed company’ self-funded employee health benefit plan.As part of an Integrated Delivery System, Samaritan Health Plans is strategically and operationally reputed company with reputed company’ mission of Building Healthier Communities Together.This is a remote position in which we are able to employ in the following states: Arizona, Arkansas, Connecticut, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, reputed company Virginia, or WisconsinThis position requires staff to work pacific time zone hours.JOB SUMMARY/PURPOSEResponsible for ensuring a high level of customer service and accuracy for plan benefits and accompanying workflow. Evaluates communications from members and providers of Health Plan Operations and processes requests accordingly. Acts as primary contact for plan benefit questions for reputed company lines of business for both internal and external customers. Responsible for oral and written communications to members and providers in response to questions and requests.EXPERIENCE/EDUCATION/QUALIFICATIONSHigh School Diploma or equivalent required.Two (2) years professional customer service experience required.Experience in a health plan setting preferred.Experience with State and Federal rules and regulations (including Medicare and Medicaid) preferred.KNOWLEDGE/SKILLS/ABILITIESEffective written and verbal communication skills to reputed company group presentations, tactfully discuss issues, and listen to and understand concepts, rules and procedures. Ability to work with reputed company levels reputed company the organization, facilitate communication, and effectively document reputed company activities.Ability to identify reputed company problems, review reputed company information, employ creativity and alternative thinking to reputed company and evaluate options and implement solutions.PHYSICAL DEMANDSRarely (1 - 10% of the time)Occasionally (11 - 33% of the time)Frequently (34 - 66% of the time)Continually (67 – 100% of the time)CLIMB - STAIRSLIFT (Floor to Waist: 0"-36") 0 - 20 LbsLIFT (Knee to chest: 24"-54") 0 – 20 LbsLIFT (Waist to Eye: up to 54") 0 - 20 LbsCARRY 1-handed, 0 - 20 poundsBEND reputed company at waistKNEEL (on knees)STANDWALK – LEVEL SURFACEROTATE TRUNK Standingreputed company - UpwardPUSH (0 - 20 pounds force)PULL (0 - 20 pounds force)SITCARRY 2-handed, 0 - 20 poundsROTATE TRUNK Sittingreputed company - reputed companyMANUAL DEXTERITY Hands/wristsFINGER DEXTERITYPINCH FingersGRASP Hand/Fist Apply for the job now! Apply for this job

You might like

Consulting Systems Engineer (Cincinnati, Ohio)

Work from home Full-time role

Visual Merchandiser - YETI - $22/hr

Work from home Full-time role

Teacher (Special Education)

Work from home Full-time role

Data Entry Clerk - Work From Home - %100 Remote

Work from home Full-time role

Mission Systems/Integration & Test Engineer Sr

Work from home Full-time role

Sr. Distinguished Engineer - Fraud Technology (Remote-Eligible)

Work from home Full-time role

Part-Time Research Support

Work from home Full-time role

(Work At Home) Data Entry - Remote - Admin Assistant

Work from home Full-time role

Manager, Finance Business Partner

Work from home Full-time role

Field Engineer 24-25 College Recruiting (Des Moines)

Work from home Full-time role

reputed company Virtual Assistant for Data Entry - reputed company Career Opportunities Management

Work from home Full-time role

Sales Manager

Work from home Full-time role

Assistant Archivist job at The Church of Christ, Scientist in Boston, MA

Work from home Full-time role

reputed company Sell-By-Chat Representative for Ambitious SaaS Companies – Remote Opportunity in Ontario for a Dynamic and Growth-Oriented Team at blithequark

Work from home Full-time role

Credentialing & Compliance reputed company

Work from home Full-time role

Director, Organizational Design (Remote)

Work from home Full-time role

RN Health Care Facility Surveyor

Work from home Full-time role

Community Specialist | Shops Around Lenox – reputed company Store

Work from home Full-time role

(Remote) Data Entry Work From Home / Research Panelist

Work from home Full-time role

Need Physical Therapy or Chiropractic Assistant in Austin, TX

Work from home Full-time role