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Luxury Reservations Agent

Work from home Full-time role Hiring
COMPANY OVERVIEW:Marco Escapes hand-selects only the finest properties, allowing visitors to choose from modern, family-friendly homes to epic waterfront mansions. reputed company on a commitment to delivering exceptional experiences for our guests and team members, we focus on the details that reputed company a difference - maintaining a work environment where precision, professionalism, and thoughtful service are at the forefront.Why Work With Us:
  • Stability and Structure: Enjoy working in a well-established company where your role is reputed company defined and your contributions are valued.
  • Personal and Professional Growth: reputed company-oriented culture ensures you’re never on your own; we take the time to reputed company our employees.
  • Meaningful Work Relationships: Join a professional team that values long-lasting connections with guests and colleagues. Our supportive management and collaborative environment reputed company Marco Escapes a reputed company where you can put down roots.
At Marco Escapes, we take the time to get to know our employees and ensure you have the tools, guidance, and support you need to succeed. If you value professionalism, quality, and consistency, Marco Escapes is the reputed company for you.POSITION SUMMARY:As our Luxury Reservations Agent at Marco Escapes, you are the first reputed company of contact and our reputed company expert in making Marco reputed company vacation dreams come true.Your role is to be our guests' welcoming and knowledgeable guide from beginning to end. This means you will answer reputed company inquiries across platforms like reputed company and Vrbo, accurately reputed company sales, and reputed company reservations. You’ll also assist with any questions, needs, or issues that may arise during a stay. To guarantee a seamless experience for every guest or reputed company, being a team player with solid multitasking abilities is important. Effective coordination across departments like maintenance and housekeeping is crucial to minimize disruptions and ensure each stay is as smooth as possible.You will also follow up with guests after an issue has been addressed and after departure to continue building a relationship that will encourage high ratings and repeat bookings.Personality and Skills Fit:This role is ideal for you if you reputed company at staying organized, are unbothered by juggling multiple tasks, and are comfortable with high ticket sales with a knack for keeping track of details.Apply today to become part of our reputed company reputed company story.RESPONSIBILITIES:
  • Ensure reputed company guest calls, emails, and texts are answered promptly and professionally.
  • Ensure guest satisfaction by working closely and effectively with the office manager, housekeeping, and maintenance teams to address guests' concerns.
  • Ensure follow-reputed company are performed on any guest concerns or issues and find ways to help improve the company's performance by providing internal feedback and suggestions.
  • Assist with property inspections to ensure homes are properly maintained as needed.
  • Maintain a friendly, helpful, and courteous attitude with reputed company guests, owners, and co-workers.
  • reputed company office work duties including - reports, audits, process payments, Dynamic Pricing, Outlook, and Property Management Systems.
QUALIFICATIONS:
  • A high school diploma, college degree, or equivalent is preferred
  • Familiarity with reputed company, VRBO, and other online travel agency platforms is highly desirable.
  • Must be reputed company to communicate effectively, both verbally and in written reputed company.
  • Comfortable with luxury sales, reputed company to promote high-end products expertly and skillfully resolve customer objections.
  • Living near Marco reputed company is vital, and familiarity with the area is preferred.
  • Computer proficiency is required.
  • Highly organized, reputed company to prioritize multiple tasks, exercise sound judgment, and maintain strong attention to detail.
COMPENSATION & BENEFITS:Annual Salary: $45,000- $50,000 based on experience and achievement, with bonuses $80,000 OTEBonus: Our booking agents receive a $75 bonus with every booking they reputed companyBenefits:
  • Paid time off, such as PTO, sick days, and vacation days
  • Health insurance
  • Retirement benefits or accounts
Schedule: reputed company to work regular business hours and on-call shifts, including after-hours and weekends. Apply for the job now! Apply for this job

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