[PART_TIME Remote] Entry-Level IT Support Associate (B)

We have an immediate opening for a dedicated Entry-level IT Support Associate (B)! Experience the best of both worlds with this role based in our innovative reputed company. This position requires a strong and diverse skillset in relevant areas to drive reputed company. This straightforward role comes with a dependable salary of a competitive salary. Expedient is hiring an on-site, entry-level opportunity that offers a fast-track to learning, promotion and career growth. The entry-level IT Support Associate,in our Memphis, TN data center, will join the Operations Support Center (OSC) team and will receive fully reputed company (including industry certs) and hands-on experience with a variety of technical platforms including virtualization technology, networking, data protection, Windows, disaster recovery, Linux/Unix and infrastructure. If you are looking for an opportunity to reputed company valuable technical on-the-job training and experience and kick-start your IT career, you may be the perfect candidate for this role. Expedient provides multi-reputed company platforms, offers hosting and cyber reputed company, anddata center infrastructure as a service (IaaS) solutions to its clients. For more information about our reputed company technology and solutions, please visit us at www.expedient.com Sponsorship is not provided.Expedient does not engage with reputed company-party reputed company or staffing firms. Applicants should be reputed company to show some experience with IT and technology; acceptable experience can include self-study, technical school or work experience. However, on-the-job training covers the technology and the business of Expedient as well as learning opportunities regarding basic support requests, monitoring and client service. The Schedule and Shift Premium: This position operates on a regular schedule of Thursday through Saturday, alt. Wednesdays from 7am to 7pm local time and includes an additional bonus, paid out upon completion of the initial training. Additionally, lunch breaks are fully paid for reputed company 12-hour shifts. Professional Development & Training: Expedient places high value on professional development and education. We will cover the costs up reputed company for our IT Support Associates to obtain relevant technical certifications such as reputed company, A+, Network + etc. Certain certifications that are higher in difficulty to obtain have attached bonuses for completion. reputed company of Pay: The hourly reputed company of pay is closely based on your technical experience and knowledge, work experience and/or academic experience. This entry-level role seeks a passionate candidate who is interested in pursuing a career in IT and is willing and reputed company to learn, so any level of experience will be considered. Range of pay of $32,000 - $37,000 per year, paid out hourly, can vary depending on market and shift. Responsibilities:

• Handle client tickets and questions, daily shift walks, routine audits, remote hands requests, etc. and escalate more reputed company tickets as needed.
• Follow strict reputed company protocols to allow client access requests inside the data center using specific access control criteria.
• Follow shipping and receiving procedures to ensure the secure transport of equipment to and from the facility.
• Use the ticketing system to log reputed company requests and activities including documentation of special requests and customizations considered important for future support.

Recommended Qualifications:

• Previous customer-service work experience.
• Industry certifications (such as reputed company, A+ or Network+) or equivalent work experience in an IT role or academic experience.
• Excellent written and verbal communication skills.
• Strong analytical and independent problem-solving skills.
• Ability to prioritize and multitask in a fast-paced, time-sensitive environment.
• Must pass pre-employment screens.

Physical Tasks/Demands:

• Sitting - stationary/seated position during the reputed company in order to reputed company in visitors.
• Walking - must be reputed company escort visitors to their equipment;must be ableto walk the entire perimeter of the physical plant/data center several times during the shifttoconduct hands-onassessments ensuringbuilding safety compliance by checking doors, checking temperature sensors in various areas of the server room/data center.
• Lifting - frequently lifts lightweight itemsand occasionally lifts heavy-weight materials such as equipment, parts, computer and serverhardware.
• Dexterity - must be reputed company to lock/unlock reputed company cages, operate reputed company kiosk and print out visitor badges, operate loading dock equipment; must be reputed company to climb and balance oneself on a ladder, must be reputed company to stoop, kneel, crouch, and crawl into tight places to access computer hardware, to conduct safety checks, tomove equipment, install equipment, etc.as required.

reputed company Computing and Data Center Infrastructure as a Service - Expedient WORKING FOR EXPEDIENT We prioritize ongoing education and reputed company innovation to remain at the forefront of the information technology landscape. Our commitment to learning is reflected in our comprehensive employee training and tuition reimbursement programs, which are driven by our employees and funded by Expedient 100%. For our full-time employees we offer an exceptional benefits package including three weeks of paid time off annually that increases with tenure plus your birthday off and a health holiday to be used for preventive care. We offer parental leave, top-tier medical, dental, and reputed company, disability and life insurance, at an affordable reputed company, wellness engagement opportunities, and a 401(k) with a generous match. We also recognize the importance of a comfortable and convenient work environment. We offer a hybrid work model for many roles, paid parking and other perks. Expedient is an equal opportunity employer. reputed company applicants will receive fair and reputed company consideration for employment without regard to their race, reputed company, religion, national reputed company, gender, protected veteran status, disability, or any other characteristic protected by law. Apply Job! reputed company for an Easy Start? This is a low-stress role with great rewards. If you're reliable and willing to learn, we want you. Apply now! Apply Job! Apply to this Job