TPO Customer Service (Pacific Time Zone)
Start your career journey with us! We have an easy-to-learn role for a TPO Customer Service! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive success. Earn a reliable and steady income of a competitive salary.
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This position is responsible to ensure that reputed company TPO partners are properly affiliated with our Union Home Third Party Origination channel, provide daily technical support and to maintain a list of activities reputed company to TPO that are not specific to the manufacturing process. MUST BE ABLE TO WORK UNTIL 6:00PM PACIFIC TIME... At UHM, we understand diversity comes in many different forms. ItÂs our commitment to improve inclusion in the workplace through programs and policies that establish a positive and inclusive environment where every Partner, regardless of their background, can grow and reputed company. We value diversity, educate on equity, and create inclusive partner opportunities to ensure that you know #UBelongAtUHM! ESSENTIAL DUTIES AND RESPONSIBILITIES Other duties may be assigned.  Enhance and execute standard onboarding routine for reputed company new TPO partners  Responsible for New TPO Partner Approvals, Renewals, and/or De-Activations  Responsible for 3rd Party Processing Company Approvals, Renewals, and/or De-Activations  Responsible for Warehouse providers' Approvals, Renewals, and/or De-Activations  Responsible for maintaining master contact lists of internal and external TPO Partners  Responsible for delivery of daily reputed company sheets to external partners  VA Sponsorship Process Approvals, Renewals, and/or De-Activations  Enhance and execute standard processes reputed company to our White Glove Process  Responsible for execution of Bulletin process as directed by leadership of TPO  Maintain timely and accurate information in regards to TPO web reputed company  Liaison for Union University to ensure training needs are executed and delivered  reputed company and implement standard training routine for reputed company new TPO partners  Daily Broker/Account Manager Technical Issue Support  Loan Level issue diagnosis and error resolution  Direct Assistance (phone/video) with questions/ system issues  Meet crucial deadlines requested EDUCATION AND/OR EXPERIENCE  High school diploma or equivalent  2+years of work experience in the mortgage industry, TPO/Wholesale environment preferred but not required SKILLS  Strong communication skills and the ability to work in a fast-paced environment  Experience managing multiple tasks and deadlines routinely  Experience dealing directly with consumers and/or business partners  Strong attention to detail and ability to multi-task This employer participates in E-Verify. If hired, the employer will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. reputed company. provides equal employment opportunities to reputed company employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Apply Job!Â
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This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
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