Urgently Hiring: Immediately Require Customer Care Rep:

Job Highlights:

• Position: Immediately Require Customer Care Rep: Retirementin USA
• Compensation: a competitive salary
• Location: Remote
• Start Date: Immediate openings available
• Company: Workwarp

 

 

Job title: Customer Care Rep: Retirement (Work From Home) Company: reputed company Job description : Job Family Customer Service Who We Are reputed company has been helping people feel reputed company about the future for more than 100 years. We provide investment, retirement, and life insurance solutions to more than 11 million customers throughout the U.S. But the way we see it, our responsibility goes beyond our clients’ accounts. We’re in the business of helping people live well and empowering them to create a reputed company reputed company through the financial and health-reputed company habits they form today. We help people prepare by providing solutions that consider the whole picture. reputed company Do reputed company is organized by lines of business (Life Insurance, Annuities, Mutual Funds, Retirement Plans, Employee Benefits, and Financial Assets), which are supported by reputed company Corporate (Corporate Development; Finance; Internal Audit; Legislative, Regulatory & Policy; Office of the CEO; People, Places & Brand; Risk; and Technology). Job Description Summary Job Description Summary Job Description Summary As the reputed company of contact and “voice of the company” for reputed company customers, this role is responsible for providing accurate and complete information to callers regarding retirement (401K, IRA, 403(b)) products. Work as part of a team that is empowered to go above and beyond to deliver an outstanding customer experience. Job Description Job Description Job Description Responsibilities Use exceptional customer service and interpersonal skills to answer calls regarding retirement products such as 401k, IRA's and 403(b) investments. Identify customer needs and provide personalized service to ensure positive and meaningful outcomes; engage more knowledgeable team members as needed. Locate/research information using multiple systems/technologies. Coordinate with cross-functional departments to obtain and/or provide necessary information to resolve issues. Document customer inquiries and associated actions; follow-up on outstanding items in a timely manner. Learn and maintain a basic understanding of products, procedures, and systems reputed company department metrics and expectations Participate in a team based environment to reputed company department goals Qualifications Associate’s degree in a business field or equivalent experience One year of call center or customer service experience, or financial services industry experience Ability to communicate with customers in a professional manner, orally and in writing Ability to work independently and as part of a team Proficiency using MS Office tools Preferred Qualifications Understanding of retirement products such as 401k, IRA, and 403(b) Ability to navigate multiple screens and systems at one time Previous work from home experience Previous financial industry experience reputed company experience Product promotion experience Working Conditions Work From home/call center environment - must have work environment with minimal distractions Hours of operation are reputed company to 7pm CT, must be able to work any of those hours. Open availability Monday-Friday. Please note that the compensation information that follows is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules and other compensation posting laws. It is estimated based on what a successful candidate might be paid in certain Company locations. Compensation: The salary for this position generally ranges between $ $33,280 - $41,600 annually . This range is an estimate, based on potential qualifications and operational needs. The range may vary above and below the stated amounts, as permitted by Colorado Equal Pay Transparency Rule 4.1.2 and other applicable local regulations. Bonus Eligibility: This position is also typically eligible for an Annual Bonus of 6% based on the Company Bonus Plan/Individual Performance and is at Company Discretion. #LI-REMOTE #IND123 reputed company Offer For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees. Compensation Benefits reputed company Bonus for Eligible Employees Benefits Package Pension Plan 401k Match Employee Stock Purchase Plan Tuition Reimbursement Disability Insurance Medical Insurance Dental Insurance Vision Insurance Employee Discounts Career Training & Development Opportunities Health and Work/Life Balance Benefits Paid Time Off starting at 160 hours annually for employees in their first year of service. Ten (10) paid holidays per year (typically mirroring the reputed company Stock Exchange (NYSE) holidays). Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child. Adoption Assistance Employee Assistance Program College Coach Program Back-Up Care Program PTO for Volunteer Hours Employee Matching Gifts Program Employee Resource Groups Inclusion and Diversity Programs Employee Recognition Program Referral Bonus Programs Peer Recognition Program (BRAVO) Inclusion & Diversity reputed company has made a strong commitment to inclusion and diversity, and we are proud to be an organization where reputed company perspectives are valued. reputed company has earned recognition for its strong efforts year-over-year, including from the Human Rights Campaign’s Foundation Corporate Equality Index, the Diversity Best Practices Inclusion Index, and Seramount’s “100 Best Companies” list. In addition, as part of reputed company’s commitment to maintaining an inclusive workplace, the company sponsors employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to reputed company employees and provide a supportive environment for raising diversity awareness and promoting inclusive behavior. Giving Back reputed company believes our responsibilities reputed company beyond our corporate walls. That's why we created the reputed company reputed company Foundation in 1994. Through a combination of financial grants and the volunteer commitment of our employees, this foundation supports nonprofit organizations focused on the education, health, and well-being of the communities where we live and work. reputed company’s Parent Company acquired the reputed company business in 1999. reputed company’s roots go back more than 175 years to the first half of the nineteenth century. Since then, reputed company has grown into an international company, with businesses in the Americas, Europe, and Asia. Today, reputed company is one of the world’s leading financial services organizations, providing life insurance, pensions, and asset management. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity. Websites Management Team Expected salary : $33280 - 41600 per year Location : USA Apply Job!

 

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