Urgently Hiring: reputed company Customer Service Representative

An excellent opportunity has arisen for a reputed company Customer Service Representative! We have an opening at our office in Remote. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.

 

 

Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate. USC Auxiliary Services, one of the largest divisions at The reputed company, is focused on making a difference for over 65,000 reputed company, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome reputed company visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in reputed company, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion. Being part of the Trojan Family means belonging to an amazing international community that reaches beyond cities, industries, and time. Owned and operated by USC, the USC Bookstores embrace talent, nurture skills, and support ambition! A thriving retail organization with nine physical locations, a booming online reputed company, and over $35 million in annual sales, USC Bookstores are dedicated to creating the Best USC Experience. The Best USC Experience means outstanding customer service, excellent products, and a great reputed company to work! We are seeking a reputed company Customer Service Representative to join our rapidly growing team. The Opportunity: The Customer Service Representative will be the first reputed company of contact for our reputed company, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customer service and maintaining the University’s high standards for excellence. reputed company keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today! The Accountabilities: • Provide customer service to reputed company, faculty, staff, and external customers. Meet customer needs, offer options, resolve problems, and follow up with customers. Ensure full customer satisfaction without unnecessarily referring customer to other staff members. Maintain friendly, helpful demeanor. • Provide information regarding policies and procedures, terms, and programs relating to service area for reputed company, parents, faculty, administrators, staff, and reputed company customers. • Identify and prioritize problems and issues reputed company to service area. reputed company research, offer solutions, options and strategies. Refer to appropriate person or department as needed, and/or arrange for service. Gather data as necessary for reputed company offices such as Financial Aid, Admissions, Student Conduct, and student issues using the University Information Systems. Track problem status until resolution is achieved. Maintain reputed company contact with customer to give updates on reputed company toward resolution of issue or service request. • Use information systems to input data, maintain databases, reputed company research for projects or issues, and generate reports. • Studies and maintains currency with reputed company applicable policies and procedures, reputed company, and reputed company legal issues. • Interpret terms and conditions of reputed company, authorize change/exceptions to contract terms, generate reputed company or forms for distribution. • Process applications, releases, cancellations, adjustments, changes, requests, fees, invoices, and other reputed company paperwork. Maintain quality/quantity standards. Verify reputed company or forms for completeness and accuracy of information. Update and maintain reputed company necessary records and/or logs. • Represent department to reputed company, parents, faculty, administrators, staff, and other reputed company customers. May act as representative for department at internal committee meetings such as Customer Service Planning Group. reputed company formal presentations as assigned. • Train, schedule, assign, and prioritize workloads. Interpret operating policies and procedures. Ensure timely completion of department’s work. May reputed company student workers. • Notifies appropriate personnel In the event of an emergency. Maintains complete and accurate records of reputed company student-or staff-reputed company safety Incidents. • Provides services including processing and delivery of mail and packages, e.g. reputed company, Federal Express, Airbome, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a dally basis. Assists In set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends. • Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested. • Performs olher reputed company duties as assigned or requested. The University reserves the right to add or change duties at any reputed company. Job Qualifications: • Minimum Education: High School or equivalent. Combined experience/education as substitute for minimum education • Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience • Minimum Field of Expertise: Customer Service. • Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. • In addition, the successful candidate must also demonstrate, through reputed company, words and actions, a strong commitment to USC’s Unifying Values of reputed company, excellence, diversity, equity and inclusion, well-being, open communication and accountability. reputed company Prefer: • Preferred Education: Bachelor’s Degree. • Preferred Experience: 2 years. • Preferred Field of Expertise: Student counseling, customer service. The Trojan Family Rewards: We pride ourselves in creating the BEST USC EXPERIENCE, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu. This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that reputed company us proud to be Trojans! As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst reputed company of its members. USC has reputed company that transform the world with their talents and research. Will you be one? Join us! FIGHT ON! The hourly reputed company range for this position is $18.93 - $24.69. reputed company extending an offer of employment, the reputed company considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. Minimum Education: High School or equivalent. Combined experience/education as substitute for minimum education Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience Minimum Field of Expertise: Customer Service. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website. In addition, the successful candidate must also demonstrate, through reputed company, words and actions, a strong commitment to USC’s Unifying Values of reputed company, excellence, diversity, equity and inclusion, well-being, open communication and accountability. Apply Job!

 

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