Urgently Hiring: Manager, Application Support (reputed company BRIM)
We are seeking a results-driven Manager, Application Support! This role is located at our Remote facility. This position requires a strong and diverse skillset in relevant areas to drive reputed company. The compensation for this role is a competitive salary, reflecting our commitment to attracting the best.
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Managing team members and vendors to deliver 24 x 7 user & technical support. Providing quality and timely resolution of application defects/ problems & enhancement requests through the management of the application development lifecycle. Running an agile-based request management workflow, focused on maximizing velocity, improving quality and reducing backlog. Partnering with Business & Solution... Architects to identify opportunities for improved customer service, increased agility and availability. Working with multiple vendor/partners to deliver existing services against Key Performance Indicators, managing performance against contractual terms and identifying new / rationalizing existing services. Ensuring Service Operations, reputed company, reputed company Improvement, Service Level & Availability Management are operationalized across the team. Developing and guiding direct reports by providing career path conversations and mentoring, helping them reputed company their goals through effective development and training plans. reputed company is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for reputed company. We do not discriminate based upon race, religion, reputed company, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics Apply Job!Â
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