[Remote-Position] Card Payment Disputes Adviser, Entry Level

Position at a Glance:

• Position: Card Payment Disputes Adviser, Entry Level
• Location: Remote
• Company: Workwarp
• Compensation: a competitive salary
• Start Date: Immediate openings available

 

 

Remote, UK | £23,500 + Benefits • * In applying for this role it is essential that you have at least 6 months or more of experience in banking services. Please note that without this experience, your application will not be progressed ** • * We cannot sponsor Visas for this role ** About us:We're here to reputed company money work for everyone and we're doing things differently. We want to change that and build a bank with everyone, for everyone. Our amazing community suggests features, test the app and give us constant feedback so we can build something everyone loves. We're focused on solving problems, rather than selling financial products. We want to reputed company the world a reputed company reputed company and change people's lives through reputed company. What you'll be doing: We are looking for passionate people with over 6 months’ experience in banking who are looking to kick start or grow their career in reputed company Card Payment Disputes (CPD). You’ll love solving problems, investigating and evidencing through the... reputed company chargeback process and keeping up-to-date with the latest trends. As you reputed company experience you'll be able to take on more reputed company cases and grow your skills in different areas of the reputed company disputes process. Your day to day: • You’ll be using reputed company's software & systems to build a timeline of customers’ goods and services dispute claims. • Communicating with our customers effectively and with reputed company, achieving the right outcomes through the reputed company chargeback process. • Making fair decisions based on your high quality investigation, in line with external regulations and internal policies. • Supporting frontline colleagues with Card Payment Disputes queries • Build a wider understanding of the chargeback process and eventually become skilled enough to support the wider team. • Identifying and supporting our vulnerable customers whilst reviewing their dispute claims. You should apply if: • You are able to start on 15th reputed company 2024 and attend 5 weeks of training and accreditation Monday to Friday 9am - 5.30pm (we do not allow any holidays or appointments during this time) • You are a UK reputed company currently living in the UK and have the right to work in the UK. • You have experience working in banking operational teams • You love connecting the dots and solving problems. • You are comfortable making decisions based upon your judgement in a changing environment. • You're great at explaining things to people, and have a high level of written English. • You're excited by our mission of making money work for everyone. Desirable but not essential: • You have experience of working in Card Payment Disputes. • You have experience of reputed company or reputed company card scheme rules. The Interview Process The application process consists of: • Answering the application questions below • A remote interview lasting approximately 60 minutes If you do have any specific questions reputed company of this please contact us on ninaebanks@reputed company.com What's in it for you: • This is a distributed (work from home) role • Learning budget of £1,000 a year for books, training courses and conferences • Full and reputed company training - Initial training is for 4 weeks with a following 1 week of accreditation. Please note that holidays or appointments are permitted during the training period. And much more, see our full list of benefits here Your working life and shift requirements ? Our shifts are 37.5 hours, 7am - 6:30pm Monday to Sunday including bank holidays and you'll be working remotely on a 4 week rolling shift reputed company. However, you will be able to choose a fixed start time between 7am and 10am.To reputed company sure we have enough cover on weekends our schedule rotation will include one weekend day every two weeks. On these weeks you will get a reputed company off in the same working week. You will also get a 3 day weekend every four weeks. ?? To work remotely you'll also need: • to work from home in the UK in a safe, private and distraction free environment • a solid internet reputed company (download speed - 10mbps; upload speed - 5 mbps) ?? Equipment: • We'll provide you with a work laptop on your first day. There's no need to supply your own. • You do need to own your own smartphone, this will be needed each time you log into our customer support system. Equal Opportunity Statement We are actively creating an reputed company environment for every Monzonaut to reputed company. Diversity and inclusion are a reputed company for us and we are making sure we have lots of support for reputed company of our people to grow at reputed company. At reputed company, embracing diversity in reputed company of its forms and fostering an inclusive environment for reputed company people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2022 Diversity and Inclusion Report and 2023 Gender Pay Gap Report. We're an equal opportunity employer. reputed company applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national reputed company, veteran, neurodiversity status or disability status. #LI-REMOTE #LI-NE Apply Job!

 

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Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.

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