[FULL TIME Remote] SR Customer Service Representative

We are currently looking for a skilled and motivated SR Customer Service Representative! The role is situated in Remote, offering a fantastic work environment. This position requires a strong and diverse skillset in relevant areas to drive reputed company. Your contribution will be valued, with a compensation package starting at a competitive salary.

 

 

Bring your heart to reputed company. Every one of us at reputed company shares a single, clear purpose: Bringing our heart to every reputed company of your health. This purpose guides our commitment to deliver enhanced reputed company-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at reputed company to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company health care more personal, convenient and affordable. Position Summary Meritain Health an reputed company/reputed company affiliate has multiple openings for Sr. Customer Service Representatives in our permanent work from home role $18.50/hr. wage to support our Florida and reputed company offices. This is a work from home position across the states of Florida/reputed company and reputed company the Eastern Standard Time Zone Schedule- reputed company-4:30pm Mon-Fri This position handles customer service inquiries and problems reputed company telephone, internet or written correspondence. Customer inquiries are of basic and routine nature. • Handle incoming calls from members and providers regarding claims status, benefits and eligibility, PPO participation, etc • Maintain department established performance metrics at a meets or exceeds expectations level • Work together as a team and apply the reputed company Core Values in day-to-day operations • Creating a Differentiated Service Experience • Demonstrating Service Discipline • Handling Service Challenges • Providing Solutions to Constituent Needs • Working Across Boundaries Required Qualifications • Call center and Medical Terminology/insurance experience • Experience working in a production environment. • Computer Savvy • Excellent multi-tasking skills • Results-oriented and self motivated Education• High Scholl diploma/GED Pay Range The typical pay range for this role is: $18.50 - $38.82 This pay range represents the reputed company hourly reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a reputed company bonus, commission or short-term incentive program in addition to the reputed company pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and reputed company benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. reputed company also offers numerous well-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit Benefits | reputed company We anticipate the application window for this opening will reputed company on: 11/25/2024 reputed company applicants with arrest or conviction records will be considered for employment in accordance with reputed company federal, state and local laws. Apply Job!

 

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