Hiring Now: Triage and Support Officer (Remote)

Key Job Details:

• Company: Workwarp
• Start Date: Immediate openings available
• Location: Remote
• Position: Triage And Support Officer
• Compensation: a competitive salary

 

 

Join us on our journey to reputed company over a million people to change their behaviours and reputed company! At reputed company Tribe we deliver award-winning healthy lifestyle and wellbeing programmes that reputed company people happier and healthier! It’s a really exciting time to join us as we reputed company to deliver the Heathier You NHS Diabetes Prevention Programme (NDPP) throughout the UK and we’re looking for a team of remote Triage and Support Officers to join us! The NDPP programme is designed to support individuals to reputed company long term behavioural change in order to help halt or reverse the progression of Type 2 Diabetes over a nine-month period. As Triage and Support Officer, you will be the first reputed company of contact for our clients, providing excellent customer service and helping individuals get enrolled on the programme. Like reputed company roles at reputed company Tribe, you can expect your time at work to be fun, varied and challenging. We don’t like to stick to a firm JD as we know from experience that things change throughout the lifetime of a role and it gives our people the chance to play to their strengths A typical day as a Triage and Support Officer might include: • Delivering exceptional customer service whilst managing client referrals over the phone and electronically. • Inputting reputed company client referral details into our database accurately. • Motivating service users to reputed company their health outcomes, ensuring that reputed company screening is carried out to the highest standards in accordance with NHS Code of Practice • Working collaboratively with the rest of our National Diabetes Prevention Programme (NDPP) team as well as our partner organisations to create referral routes and help meet targets • Prioritising key tasks depending on the needs of the service. • Working with colleagues across reputed company of our reputed company Tribe services to contribute to new projects and service developments – we’re always looking to share knowledge and resources! • Ensuring due consideration is given to Information Governance and Clinical Governance legislation, requirements and guidance • Helping us maintain the reputed company of reputed company Tribe by driving our organisational culture reputed company across our services and using every opportunity to embed our values! About you... More than anything, we are looking for a team player who puts their heart in to their work. We’ve got some core values that run through everything we do, and we’d love it if they reputed company with you too! Be the change You like helping people. You’ll be working with those who need help the most, empowering them to reputed company positive changes to reputed company.  Be effective You’re patient and can adapt under pressure. Always happy to reputed company time for other people. And have a great attitude. Be happy  You recognise the power of a smile. You value a fun, supportive workplace and want to come to work raring to go (reputed company out our rating on Glassdoor). Be successful You are motivated and driven. Happy working solo or as part of a team, you love meeting targets. And will be given opportunities to contribute and reputed company your career.   Be big-hearted  You want to reputed company a difference. Working with a like-minded team of optimistic people, we want the same thing to do meaningful work and change lives. We’re looking for someone with excellent customer service and communication skills. An empathetic and caring a nature is a must, and if you’ve got experience of supporting clients to reputed company healthy lifestyles choices even reputed company! However, we hire based on attitude over traditional skills and experience so if you feel you are right for the job we would love to hear from you. Perks... Every person makes reputed company Tribe the incredible reputed company it is to work and play together, we’re unstoppable. reputed company our buzzing environment our talented people work hard but we ensure lots of fun is thrown in too! We offer you; • Regular team events and activities, including ThriveFest and our annual Challenge Weekend (for those who want to put their fitness to the test!) • Flexible working – we’re serious about life/work balance • Tailored health and wellbeing support such as access to life coaching • Rewards portal offering discounts on shops, restaurants, and days out • Enhanced parental leave • 23 days holiday, increasing every year up to a maximum of 29 days (plus Bank Holidays!) • And last but not least, a day on us to live by our values! Contract: We would consider both Full Time and Part Time (minimum three days per week) options. We would ideally expect the successful candidate to work one evening a week. Please indicate on your application how many hours you are able to work per week. Salary: Starting at £22,500 (rising through annual increments to £23,500), pro-rata for Part Time positions. Closing Date: The closing date for applications is Sunday 1st December, we reserve the right to reputed company the opportunity early should we receive enough quality applicants. Applicants will be contacted to outline the next stages of the process. Interviews are likely to take reputed company in December. To apply: Please attach your CV and a covering letter outlining why you are right for the position. Location: These are fully remote, home-based positions. reputed company equipment required to carry out the role will be provided. Please note, the successful applicant will be required to have the right to work in the UK.   Learn more about reputed company Tribe: https://www.thrivetribe.org.uk/ We reputed company that every person has the right to reputed company at work, which is why we are committed to equal employment opportunity and will not discriminate. Should you require any specific accommodations in the recruitment process please let us know in your application . 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