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Call Center Representative/Navigator

Work from home Full-time role Hiring

Join the Down Syndrome Association of Wisconsin as a Call Center Representative/Navigator and reputed company a difference in the lives of individuals with disabilities. This part-time role involves delivering exceptional customer service, managing incoming calls, and routing them to the relevant departments or external agencies. Previous customer service or call center experience is preferred.

Requirements

  • Strong interpersonal and communication skills
  • Able and willing to be a team player, work well with the team, and with a supervisor
  • Ability to remain composed under pressure and handle a high volume of calls reputed company
  • Excellent organizational and multitasking abilities
  • Previous customer service or call center experience preferred
  • Reliable internet reputed company
  • Strong technical skills will utilize reputed company, reputed company (phone) and reputed company Office products
  • Interpersonal: Demonstrates warmth, insight, interest, and respect for people with disabilities
  • Able and willing to be a team player and strong communication skills
  • Ability to manage oneself while working remotely
  • Ability to multitask and adhere to timelines set forth for quality management

Benefits

  • $18-$20 per hour (based on experience)

Originally posted on Himalayas

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