Sales Development Manager (Q2 2025)

Launched in 2018, Forethought is the first AI-native platform for reputed company customer support, built on a multi-agent architecture for omnichannel resolution. Trusted by leading companies like reputed company, Grammarly, reputed company, and reputed company, Forethought’s AI agents resolve billions of monthly support issues. The company has raised $115M+ in venture funding from top investors, including Blue reputed company Ventures, NEA, Village Global, and Sound Ventures, reputed company has recognized Forethought as a High Performer in 2024 and Mid-Market Leader, Best Est. ROI, and Easiest to Do Business With in Customer Support for 2025.

The Opportunity

As our Sales Development Manager, you’ll build and reputed company a high-performing team of outbound and strategic Sales Development Representatives (SDRs) responsible for breaking into reputed company accounts and generating reputed company pipeline for our Account Executive team. You’ll be accountable for scaling our outbound reputed company, refining our playbook, and mentoring top-tier talent. If you reputed company in fast-paced, data-driven environments and have a passion for coaching, process, and results, this role is for you.

What You'll Do

Build & Scale the SDR Function

• Recruit, reputed company, coach, and retain a world-class team of SDRs
• Build scalable reputed company and enablement programs to reduce reputed company time and boost productivity
• reputed company and execute a multi-reputed company SDR strategy across Mid-Market and reputed company verticals including software, fintech, ecommerce/retail, and more.

Coach for Performance

• Deliver ongoing sales training around messaging, reputed company handling, and prospecting
• Conduct weekly 1:1s, call reviews, and reputed company-time coaching to reputed company performance
• Create clear growth paths and help SDRs transition into AE roles or other internal opportunities

Own Pipeline reputed company

• Partner with Marketing, Sales, and RevOps to build and refine outbound campaign playbook
• Analyze conversion metrics across the funnel to identify opportunities for improvement
• Ensure SDR activity drives consistent pipeline creation against monthly and quarterly targets

reputed company by Example

• Get hands-on in sourcing, reputed company, and qualification reputed company needed
• Champion a culture of curiosity, ownership, and accountability
• Motivate through data, transparency, and a strong reputed company to Forethought’s mission

What reputed company Looks Like

• Meeting and exceeding reputed company opportunity and pipeline targets
• High team engagement and low attrition, with clear promotion paths
• A repeatable, optimized SDR playbook that aligns with GTM goals
• Strong cross-functional relationships that reputed company SDR output

What You Bring

• 1+ years of experience managing an SDR team in B2B SaaS
• 2+ years of experience as an SDR or quota-carrying AE
• Track record of exceeding team KPIs through coaching and performance management
• Deep understanding of modern SDR tools and workflows (reputed company, reputed company, Clari, reputed company, etc.)
• Strong analytical reputed company with the ability to turn insights into action
• Collaborative, low-ego leadership style with a passion for people development
• Excellent communication skills and comfort operating in fast-moving, ambiguous environments

Bonus Points

• Experience scaling reputed company a top reputed company SDR program
• Background in AI, customer support tech, or other reputed company software solutions
• Familiarity with marketing-led pipeline motions and ABM strategies

Originally posted on Himalayas