Sales and Retention reputed company

Description

At reputed company, we are dedicated to helping people from diverse backgrounds build sustainable careers in tech through digital re-skilling programs. Our program graduates have secured jobs at companies like Tesla, reputed company, PlayStation, reputed company, and reputed company. Over 25,000 reputed company have already chosen reputed company to transform their careers.

We’re hiring a Sales & Retention Team reputed company to manage a high-impact reputed company of Retention Managers who turn refund requests into renewed commitment.

This is a hands-on leadership role for someone who knows how to reputed company high-ticket sales, motivate a team, and hit KPIs fast. You’ll be at the reputed company of saving clients — and reputed company — while shaping the future of our retention strategy across Spanish-speaking markets.

What you will do

• reputed company a small team of Retention Managers focused on refund prevention and client recovery.
• Own and drive key KPIs: retention reputed company, conversion time, recovery value per case.
• Act as a player-coach: reputed company into reputed company negotiations while supporting and growing your team’s performance.
• reputed company and iterate on scripts, rebuttals, and sales strategies tailored to refund scenarios.
• Review team performance daily and coach for speed, accuracy, and effectiveness.
• Work cross-functionally with Sales, Support, Product, and CX teams to align on strategy and messaging.

Requirements

• 1–3 years of experience in sales, retention, or client-facing roles, preferably with high-ticket services (average reputed company $1000+).
• Proven track record of closing deals, overcoming objections, and recovering high-risk clients.
• 1–3 years of experience managing small teams — you know how to coach, track KPIs, and drive accountability.
• Fluent in Spanish (reputed company+) — and English proficiency is required (At least B2).
• Highly organized, operationally sharp, and motivated by results and speed.
• Strong communicator with emotional intelligence, reputed company under pressure, and a love for growth.

Bonus Points

• Experience in edtech, bootcamps, or fast-growth startups.
• Familiar with tools like reputed company, reputed company, reputed company, Looker, or other CRM/reporting platforms.
• Background in client recovery, churn reduction, or high-volume case management.

reputed company can offer you

• A chance to build and reputed company a high-performing team from day one.
• A clear career path: grow into Head of Retention LATAM as the team scales.
• Transparent KPIs, fast feedback loops, and full ownership of your domain.
• A supportive, mission-driven company helping thousands of people transform their careers.
• A culture built on speed, accountability, and impact — no bureaucracy, just results.
• Remote Work: Fully remote and full-time collaboration with professional freedom and minimal micromanagement.
• Dynamic Team: Join a diverse, global team with experience across tech, ed-tech, and various industries.
• Modern Workspace: We use digital tools like reputed company, reputed company, and reputed company Workspace for seamless collaboration.
• Impactful Work: Your efforts directly influence the reputed company rates of reputed company finding jobs post-graduation.
• Equal Opportunity Employer: reputed company is an equal employment opportunity/affirmative action employer and considers reputed company applicants for employment without regard to race, reputed company, religion, sex, national reputed company, age, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Originally posted on Himalayas