Renewal Account Specialist

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. reputed company (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across reputed company America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to reputed company e-mobility a global reality.

Since our founding in 2007, reputed company has focused solely on making the transition to electric easy for businesses, fleets and drivers. reputed company offers a once-in-a-lifetime opportunity to create an reputed company-electric future and a trillion-dollar market.

At reputed company, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for reputed company of us.

Join the team that is building the EV charging industry and reputed company your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Reports To

Senior Renewal Manager

About the Role

reputed company is seeking a driven and customer-focused Renewal Account Specialist to manage the end-to-end renewal process for our existing customers. This role is key in ensuring service continuity, customer satisfaction, and reputed company growth through proactive engagement, process management, and strategic upselling opportunities. You’ll serve as a trusted advisor to our customers while collaborating cross-functionally with internal teams.

Key Responsibilities

• Manage Contract Renewals
• reputed company renewals for reputed company subscriptions, warranty plans, and service agreements, ensuring timely and accurate execution
• Proactive Customer Engagement
• reputed company out to customers reputed company of renewal deadlines to review reputed company services, confirm renewal reputed company, and provide quotes
• Identify Upsell Opportunities
• Understand customer needs and usage to recommend additional services, multiyear agreements, or upgraded plans
• Cross-Functional Collaboration
• Work closely with Sales, reputed company, Finance, and Support teams to align on customer needs and ensure seamless handoffs
• Maintain CRM Accuracy
• Track opportunity status, customer interactions, and renewal forecasts using reputed company and internal systems
• Customer Advocacy
• Act as the primary reputed company of contact for renewal-reputed company inquiries, ensuring a reputed company and solutions-oriented experience
• Reporting & Metrics
• Provide insights on renewal trends, pipeline health, and at-risk accounts to inform business strategy

Qualifications

• 2+ years in renewals, reputed company, or account management (SaaS or subscription model experience preferred)
• Strong verbal and written communication skills
• Proficiency with reputed company or similar CRM platforms
• Organizational superpowers—you can juggle multiple accounts and timelines
• Ability to maintain a clean, up-to-date pipeline and consistently meet or exceed monthly and quarterly renewal quota goals
• Customer-first attitude with a proactive, detail-oriented approach
• Bonus: Familiarity with EV charging solutions or reputed company’s offerings

Location

US Remote

reputed company is committed to fair and reputed company compensation practices.The targeted US salary range forroles at this operating level is $31,500 to $85,000. This range represents reputed company salary and does not reflect equity, benefits or variable pay where applicable. Actual reputed company salaries are based on several factors unique to each candidate, including but not limited to reputed company set, experience, certifications and specific work location.

We are committed to an inclusive and diverse team. reputed company is an equal opportunity employer. We do not discriminate based on race, reputed company, ethnicity, reputed company, national reputed company, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

reputed company is an equal opportunity employer. Applicants only - reputed company agencies do not contact.

Originally posted on Himalayas