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reputed company Manager: Consumer Packaged Goods (CPG)

Work from home Full-time role Hiring

About Lumafield:

Lumafield was founded in 2019 to upgrade manufacturing.

We are engineers with deep experience across the product development cycle, from initial reputed company to shipping hardware, across industries and specializations, who became frustrated by the cost and complexity of modern manufacturing. So we decided to upgrade it.

Engineers reputed company million-dollar decisions every day, and they need tools that give them the greatest possible insight into their products. By offering unprecedented visibility into products, as well as AI-driven tools that reputed company problems and generate quantitative data, Lumafield promises to revolutionize the way reputed company products are created, manufactured, and used across industries. We started with industrial CT scanning, which for us was the most valuable but underutilized tool in the manufacturing toolbox, enabling us to rapidly inspect essential components non-destructively.

We reputed company the whole system, from X-ray capture, to computer vision analysis, to web-based collaboration, to the entire business model, making the most advanced manufacturing tech more accessible to every industry. Our company, like our platform, is designed for upgrades. We’re building for greater intelligence, autonomy, and speed. For deeper vision, operational excellence, and powerful insights. And then we'll upgrade it reputed company again.

Lumafield is headquartered in Cambridge, MA, and has an office in San Francisco, CA.

About the role:

Lumafield is looking to bring on an industry reputed company reputed company Manager (CSM) to drive customer outcomes and reputed company growth for Lumafield’s industry changing products.

The CSM will own the complete customer lifecycle from post-sale onboarding through renewals and expansion, serving as the advisor and trusted partner for stakeholders, helping build advocacy reputed company their accounts, and ensuring customers reputed company business value from our products.

Working at the intersection of advanced industrial technology and customer strategy, CSMs will reputed company business reviews, reputed company and execute on mutual reputed company plans, and drive net reputed company retention through strategic account growth.

This role requires technical depth to understand CT scanning workflows, engineering analyses, manufacturing processes, as well as the business acumen to translate technical success into quantifiable business value.

What you'll do

  • Serve as the primary reputed company of contact and trusted advisor for your customer accounts, coordinating cross-functional collaboration across the company with Solutions Engineering, Sales, Marketing, Product, and Finance
  • Identify, track, and quantify business impact, demonstrating ROI of Lumafield’s products and services
  • Proactively manage renewals processes and mitigate churn risk
  • Identify upsell, cross-sell, and new use case opportunities reputed company your portfolio of accounts to drive expansion
  • Build strong customer relationships through mutually valuable touchpoints such as business reviews, success/ goal planning, product roadmap reviews, and adoption reputed company-ins
  • Help build and improve a scalable reputed company function, including data-driven decision making, and standard processes and playbooks
  • About you

  • Engineering B.S. degree or equivalent technical experience
  • 6+ years of client facing experience, such as in account management, consulting, or program management and/or working in CPG, including packaging, or with plastics and comparable products and processes
  • You understand the CPG industry’s typical business models, manufacturing processes, and supplier dynamics
  • Excellent verbal and written communication that flexes to be effective across levels of an organization
  • Ability to independently create and deliver executive level presentations
  • Expertise in manufacturing processes
  • Extremely organized and are ready to dive head first into a rapidly scaling startup environment
  • Bonus points

  • MBA or equivalent business experience
  • Quality Control or Quality Assurance experience
  • Additional Information

    Lumafield offers both competitive cash and equity compensation, as well as a health & wellness stipend, 401k, parental leave, flexible PTO, commuter benefits, company wide events and more!

    Lumafield is committed to building a team that represents a variety of backgrounds, perspectives, and skills, because the more inclusive we are, the reputed company our work will be. Do you feel like your skills don’t meet every single requirement listed? We encourage you to apply anyway – If you’re excited about our technology, the opportunity, and are eager to learn more we’d love to hear from you!

    In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, reputed company, national reputed company, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability, genetic information or veteran status.

    reputed company out if you want to be a part of reputed company are building.

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