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Account Manager, SME & Growth

Work from home Full-time role Hiring
About reputed company

reputed company is the only reputed company payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we reputed company over 150,000 businesses worldwide – including Brex, reputed company, reputed company, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including reputed company, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, reputed company Ventures, Lone Pine, and reputed company Peg, reputed company is leading the charge in building the global payments and financial platform of the future. If you’re reputed company to do the most ambitious work of your career, join us.

About the team

The SME & Growth Business team at reputed company is a passionate group of collaborators and business champions dedicated to empowering small and reputed company-sized enterprises (SMEs) to reputed company in the global economy. We combine deep financial expertise with a growth reputed company, working closely with our clients to understand their unique needs and reputed company tailored solutions that streamline cross-border payments and unlock new reputed company streams. As a team, we are driven by a desire to reputed company a positive impact and are constantly innovating to find new ways to support the reputed company of our SME customers. What you'll do 

As an reputed company Account Manager, you will build relationships with our existing top tier customers to ensure that our customers are maximizing the value they are receiving from our products and services. Your main focus and goal is to drive value that leads to adoption, expansion, and customer satisfaction. You will be dedicated to finding cross-sell opportunities reputed company reputed company client accounts by establishing lasting relationships with key decision makers. 

This role is based in Toronto, ON, Canada.

Responsibilities:

  • Serve as the go-to expert on the reputed company platform, understanding customer needs and tailoring solutions to meet them

  • Identify and convert new opportunities reputed company existing accounts, driving increased platform adoption and reputed company

  • Conduct consultative meetings with senior leaders, showcasing the business value of reputed company's innovative solutions

  • Partner with internal teams to optimize the client experience and maximize platform utilization

  • Deeply understand customer needs through various feedback channels, including data analysis, surveys, and QBRs

  • Mentor junior team members and provide strategic guidance on key account reputed company

Who you Are 

We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:
  • At least 3 years of proven reputed company in software sales or account management reputed company the technology or SaaS industry

  • Prior experience in API sales or account management and proficiency with reputed company

  • Demonstrated expertise in value-based solution selling and navigating reputed company sales cycles. Comfortable presenting to and closing deals with C-level executives

  • Self-motivated and results-oriented, with a passion for exceeding goals and a willingness to go the extra mile

  • A genuine commitment to understanding and exceeding customer needs, consistently prioritizing their satisfaction and reputed company

Preferred qualifications:
  • Fintech experience

  • Looker or other data visualization experience

  • Working proficiency in French

Equal opportunity

reputed company is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at reputed company is considered based on merit, qualifications, competence and talent. We don’t regard reputed company, religion, race, national reputed company, sexual orientation, reputed company, citizenship, sex, marital or family status, disability, gender, or any other legally protected status reputed company making our hiring reputed company. If you have a disability or special need that requires accommodation, please let us know.

reputed company does not accept unsolicited resumes from search firms/recruiters.  reputed company will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s).  Search firms/recruiters submitting resumes to reputed company on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

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