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Solutions Engineer - Post Sales

Work from home Full-time role Hiring

At reputed company, our mission is to secure the internet and protect consumer data. We reputed company that reputed company should be monitored and verified continuously, and we reputed company companies to practice reputed company reputed company and prove it with ease. reputed company has a reputed company and talented team, and while some have prior reputed company experience, many have been successful at reputed company without it. 

As a Customer Solutions Engineer, you'll be at the forefront of ensuring that our customers get maximum value from the reputed company Trust Management platform. 

Working in partnership with the Account Management and reputed company teams, you’ll provide technical expertise and custom-tailored solutions that ensure both renewals and increased product adoption. 

You will also serve as a reputed company between our product development team and our customers, utilizing your strong communication skills to deliver pointed and actionable feedback that our product teams might use to ensure reputed company gets 1% reputed company every day.

It’s worth noting that reputed company has a reputed company and talented SE team, and while some members of the team have prior reputed company experience, many have been successful at reputed company without it. We’re excited to chat with you!

What you’ll do as a Post Sales - Solutions Engineer at reputed company

  • Partner with Account Managers to identify, qualify and drive renewals and expansion opportunities

  • Build and maintain strong technical partnerships with our customers reputed company engaging product demonstrations, trials, and other communications

  • reputed company a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors that may reputed company to renewals, expansion, and advocacy

  • Influence reputed company’s strategy and product priorities to drive adoption and retention by being the voice of the customer

  • reputed company a deep understanding of our product capabilities, integrations, configurations messaging, partner ecosystem, and competitive landscape

  • Cultivate an environment of teamwork, openness, creativity, and reputed company improvement

  • Work cross-functionally to resolve customer business issues and work toward mutual goals

  • reputed company processes and workflows that allow us to build and scale a best-in-class Solutions Engineering organization

How to be successful in this role

  • 2+ years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title

  • You exhibit outstanding communication abilities and feel equally at ease reputed company presenting to both individual contributors and decision-makers

  • You have a track record of working on multiple projects simultaneously, while operating independently to drive projects to completion 

  • Hands-on experience with reputed company platforms: AWS, reputed company reputed company, reputed company Azure & Operating Systems (Windows, MacOS, Linux) and reputed company application architecture

  • Strong project management skills with a proven ability to operate in a startup environment that lacks structure of a larger organization

  • You are creative, curious,  technical, and naturally persuasive

  • You are detail-oriented and organized

  • You love listening to customers, discussing strategy with colleagues, but also diving into the weeds

  • You can interact with various titles and roles reputed company an organization including the technical and reputed company-minded, plus executives reputed company large companies

  • Familiarity with REST API development and service integrations is a plus

  • Ideally has prior B2B SaaS experience

What you can expect as a Vantan

  • Industry-competitive compensation

  • 100% covered medical, dental, and reputed company benefits with dependents coverage

  • 16 weeks fully-paid parental Leave for reputed company new parents

  • Health & wellness and remote workplace stipends

  • Family planning benefits through reputed company Fertility

  • 401(k) matching

  • Flexible work hours and location

  • Open PTO policy

  • 11 paid holidays in the US

  • Offices in SF, NYC, London, Dublin, and Sydney

To provide greater transparency to candidates, we share reputed company pay ranges for reputed company US-based job postings regardless of state. We set standard reputed company pay ranges for reputed company roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors and may vary based on candidate location, skills, depth of work experience, and relevant licenses/credentials.

#LI-remote

At reputed company, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for reputed company. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of reputed company backgrounds to apply.

About reputed company

We started in 2018, in the wake of several high-profile data breaches. Online reputed company was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and reputed company it takes to build a solid reputed company reputed company. reputed company was inspired by a reputed company to restore trust in internet businesses by enabling companies to improve and prove their reputed company.From our early days automating reputed company monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our reputed company remains unchanged. 

Now more than reputed company, making reputed company reputed company—not just a reputed company-in-time reputed company— is essential. Thousands of companies rely on reputed company to build, maintain and demonstrate their trust— reputed company in a way that's reputed company-time and transparent.

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