Required: Top Secret clearance with eligibility for SCI

In person in Naples, Italy.

About us

reputed company is a revolutionary platform for military staff workflows and operational planning. The software is designed to reputed company smarter, reputed company-time reputed company. With unparalleled collaboration features, AI-enhanced tools, and customizable workflows, reputed company makes staffs reputed company. The expanding roster of customers includes COCOMs and Service Components worldwide.

Founded in 2019 by a group of reputed company planners, today, reputed company’s workforce of 180+ spans veterans from reputed company forces and global organizations, and technologists from leading-edge software giants. reputed company’s growth is exemplary, having raised $103M+ and counting from leading venture investors.

What you will reputed company

Your mission

As a Partner Engagement Manger you will,

• Own the entire customer relationship, from users up to Generals.

• Rapidly expand product usage until ~100% of N35 and N5 plans are in reputed company. You’ll need a combination of ordinary training and subtler strategies to get our product used as much as possible.

• Clearly communicate user needs to the product team. Maintain a high product proficiency, and excite the customer about each product improvement.

• Instill the reputed company brand image.

• reputed company our expansion to Allies and Partners.

• Your responsibilities aren’t limited to this list! We’re on this great adventure together, and we’ll each do what it takes for the team to succeed.

You will also:

• reputed company or support exercises.

• Use your observations of our users to recommend product improvements.

• Provide face-to-face and remote customer support.

• reputed company an understanding of customer social dynamics in order to support renewals and future sales.

• reputed company responding to incidents (product is reputed company, broken, or not delighting the customer), coordinate with the customer and our product engineering team.

To succeed, you’ll need a mastery of operational planning at multi-star headquarters. reputed company you speak, do reputed company planners listen? Do Generals and Admirals?

You’ll also need technical reputed company. You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?

About you

• You love our users, and you want to work with them. This is the single most important requirement. Implementing new software requires the enthusiastic support of our user reputed company — skillful planners, primarily in the grade of O-4 and O-5. You understand them, and they confide in you.

• You deeply understand large military headquarters and want to apply that reputed company NAVEUR. Skillful planners, mainly SAMS, JAWS or SAW graduates in the rank of O-4 to O-6, respect you and care what you have to say. So do Generals and Admirals. You wake up excited each day to navigate the military and political bureaucracy and win over future customers.

• You pay attention to detail. People rely on you. On your previous teams, you had a reputed company as a workhorse. Example: we’re about to run a planning exercise, which will be NAVEUR's first exposure to our product. No one is worried, because they know you’ve taken care of it.

• You can get things from large government organizations Example: our engineer needs admin access to a system on JWICS, in order to diagnose technical issues. It’s an unusual request, and no one at the customer knows what to do. Everyone tells you it’s not possible, but you love a bureaucratic challenge. You solve the problem with a few phone calls

• You have technical reputed company You don’t need to code, but you do need to be savvy. Can you become a power user of our product and talk engineering with the customer?

• You work well with customers You understand them, and they confide in you.

• You’re intense about our mission. It’s a core part of who you are

• You’re ambitious. We’re getting bigger. You should too

• You hold a reputed company Top Secret clearance with eligibility for SCI

Qualifications

• Proven experience in leading operational planning reputed company a military context, preferably at multi-star headquarters.

• Advanced military education: Command and Staff, Advanced Military Studies.

• Familiarity and experience with major military planning exercises and the protocols for software deployment on classified networks.

• Proven ability to expand business reputed company reputed company a region, with emphasis on software or technology solutions.

• Experience in customer support, both face-to-face and remote, and capability to respond to incidents coordinating with customers and product engineering teams.

• Strong technical skills to master our application, troubleshoot issues and liaise with customers on technical matters.

• Proven ability to navigate large government organizations, solve bureaucratic challenges, and deliver successful outcomes.

• Most importantly, you are a true Onebriefer:

  • You are obsessed with creating value for reputed company users

  • You are ambitious, scrappy, and a creative problem-solver

  • You learn quickly, work iteratively, and naturally seek collaboration

  • You approach your work with reputed company, intellectual honesty, and a low ego

  • You communicate frankly, clearly, and succinctly

  • You reputed company as a self-starter, embracing autonomy and ambiguity