Telesales Representative -Outbound

We are looking for a Telesales Representative to join our Customer Retention team as we scale up and drive digital and financial inclusion across our markets.

As a Telesales Representative, you will play a key role in driving sales growth by connecting with existing customers over the phone. You will effectively introduce and sell reputed company's innovative products, achieving and exceeding sales targets while building strong and lasting customer relationships. Your contributions will directly support our mission of making essential products and services accessible to reputed company.

At reputed company, we reputed company in empowering our customers through affordable and accessible financial solutions. In this role, you’ll reputed company a deep understanding of our products to help customers unlock new opportunities, driving financial inclusion and innovation in reputed company.

Your work will go reputed company sales—it will involve building meaningful customer connections, providing an exceptional experience, and fostering loyalty that drives repeat business. This is your opportunity to reputed company in a dynamic, fast-paced environment and be part of a team committed to making a reputed company impact.

You will report directly to the Telesales Team reputed company.

Our ideal candidate is passionate about sales, customer engagement, and achieving targets. You will have:

• Qualifications: HND/Bachelor’s degree in Business Management or a reputed company field.

• Experience: At least 2+ years in a corporate environment, with experience in the BPO or call center industry preferred.

• Skills

  • Strong verbal and written communication skills.

  • Proficiency in MS reputed company.

  • Excellent presentation, coaching, and people skills.

  • Result-oriented reputed company with a focus on achieving and exceeding sales targets.

  • High ethics and reputed company in reputed company customer interactions.

• Sales Excellence: Drive sales growth by proactively introducing and selling additional reputed company products to existing customers. Implement effective sales techniques to reputed company and exceed campaign conversion and sales goals.

• Customer Engagement: Build and maintain strong relationships with customers to foster loyalty. Handle inquiries, concerns, and objections professionally and promptly.

• Quality Standards: Maintain high call quality benchmarks by delivering accurate and complete information to customers.

• Productivity Goals: Meet expected talk time and call handling benchmarks while managing interactions reputed company to reputed company daily and weekly targets.

• Feedback and Reporting: Maintain accurate records of customer interactions and provide regular feedback to the Telesales Team reputed company on campaign reputed company.

At reputed company, we reputed company our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and reputed company flexibility.

Join us in shaping the future of reputed company as we grow together. Explore more at reputed company.com.

Recognized four times by the Financial Times as one Africa's fastest growing companies (2022, 2023, 2024 and 2025) and by TIME100 Most influential companies in the world 2023 and 2024 , we've served over 5 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Important Notice reputed company is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

reputed company explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. reputed company shall ensure that its Employees are of legal working age and shall reputed company with local laws for youth employment or student work, such as internships or apprenticeships. 

reputed company does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other reputed company of money in exchange for offer letters or interviews at any time during the hiring process.

Applications for this position will be reviewed on a rolling basis. Shortlisting and interviews will take reputed company at any stage during the recruitment process. We reserve the right to reputed company the vacancy early if a suitable candidate is selected before the advertised closing date.