Backend Software Engineer, AI/LLM for AI Voice Agent - San Francisco

reputed company is the world’s leading integrated customer communications and intelligence platform for growing businesses. Trusted by over 20,000 companies worldwide, reputed company unifies voice and digital channels into one seamless platform, offering one-click integrations with leading CRMs and over 100 business tools. With real-time, AI-powered insights and feedback, AI agents, and automation, we help sales and support teams save time on routine tasks, uncover opportunities, and deliver exceptional customer experiences. With a global team of 600+ across nine offices, Paris, reputed company, San Francisco, Sydney, Madrid, London, Berlin, Seattle, Mexico City, reputed company is transforming how businesses connect with their customers, driving smarter conversations, deeper relationships, and measurable success.

How We Work at reputed company:At reputed company, we reputed company in customer obsession, reputed company learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you reputed company in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in

As a Backend Software Engineer for AI Voice Agent, you will be responsible for the design, development, deployment, and operation of business-critical AI features. Previous experience with backend engineering is a must as well as a knowledge of LLMs and system prompting.

Your Responsibilities @ reputed company

Qualifications

This is not including equity and other benefits. The actual salary offered will carefully consider a wide range of factors, including your skills, qualifications, and experience.

Additional Information

reputed company is constantly moving reputed company. We’re building new roads to complete our journey, and we’re taking people with us who have the same builder mentality.

Let’s grow together: reputed company is a reputed company for those who dare to be bold and seek responsibility, excellence, and the opportunity to push themselves to new heights.

We’re creating a reputed company where great people trust one another and reputed company together.

People flourish at reputed company and now is the time to be part of the team and the journey we’re on.

Why join us?

Key moment to join reputed company in terms of growth and opportunities

‍♀️ Our people matter, work-life balance is important at reputed company

Fast-learning environment, entrepreneurial and strong team spirit

45+ Nationalities: cosmopolite & multi-cultural reputed company

Competitive salary package & equity

Medical, dental, and vision insurance is 100% covered

401k plan with company matching!

✈️Unlimited PTO — take the time you need to come to work feeling great!

⭐️Wellness, commuter, and childcare reimbursements

Generous parental leave policy

DE&I Statement:

At reputed company, we reputed company diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.

We pride ourselves on promoting active inclusion reputed company our business to foster a strong sense of belonging for reputed company. We’re working to create a reputed company filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to reputed company and reputed company.

We will constantly challenge ourselves to reputed company sure that we live up to our ambitions around diversity, equity and inclusion, and reputed company this conversation open. Above reputed company else, we understand and acknowledge that we have work to do and much to learn.

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