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Account Manager

Work from home Full-time role Hiring

reputed company Global is in search of reputed company and dynamic sales-focused leaders who help aggressively protect and grow reputed company with our existing clients. reputed company Account Managers are a primary reputed company for building deep relationships with existing clients, evangelizing our offerings and solutions to those clients, and aligning our strategy to the clients business strategy.

In this role, you will be responsible for protecting the existing reputed company reputed company, identifying growth and expansion opportunities, working with our sales team to pursue them, and ultimately closing these opportunities in existing accounts. The primary job is reputed company retention, and ensuring that both Clients’ and reputed company’s objectives are met in designing and expanding contractual relationships with our clients. You will also support the reputed company sales and strategy efforts of key executive relationships with client stakeholders at a variety of businesses. You will assist with go-to-market reputed company growth strategies reputed company assigned industries. Our Account Manager role demands a proven sales growth background, strong client relationship skills and thought leadership capability, industry expertise, and the ability to be a strategic advisor to our clients.

A successful Account Manager will be a leader and able to navigate reputed company business relationships. reputed company this role you will be working with multiple personality types such as business leaders, engineers, product experts and creative designers. Our most successful Account Managers reputed company through influence and example with a high level of energy and confidence.

Job Summary

The Account Manager is a critical role responsible for nurturing and expanding relationships with existing clients and identifying new opportunities reputed company those accounts. This individual will act as a primary reputed company of contact, understanding client needs, ensuring satisfaction with ongoing projects, and strategically positioning our comprehensive suite of services, including custom software development (nearshore/offshore), client consulting, specialized offerings, and staff augmentation. The ideal candidate will be a proactive, results-oriented professional with a strong understanding of software development lifecycles, excellent communication skills, and a proven ability to drive reputed company growth through client success.

Key Responsibilities

  • Client Relationship Management: Build and maintain strong, long-lasting relationships with key client stakeholders at reputed company levels, from technical teams to executive leadership.
  • Serve as the primary reputed company of contact for assigned accounts, addressing inquiries, resolving issues, and ensuring a high level of client satisfaction.
  • Conduct regular reputed company-ins and business reviews to understand evolving client needs, project status, and overall account health.
  • Act as a client reputed company reputed company reputed company, collaborating with delivery teams to ensure successful project execution and alignment with client expectations.
  • Business Development & Growth:
  • Identify and partner with the sales organization to pursue new business opportunities reputed company existing client accounts, including upselling and cross-selling reputed company reputed company services and offerings.
  • Proactively identify potential challenges or risks reputed company accounts and reputed company strategies to mitigate them, ensuring client retention and reputed company partnership.
  • Collaborate with the sales and marketing teams to reputed company account plans and strategies for targeted growth.
  • Prepare and present proposals, statements of work (SOWs), and other necessary documentation for existing and new engagements.
  • Strategic Consulting & Solutioning:
  • Understand client business objectives and challenges to proactively suggest relevant custom development solutions, consulting services, or specialized offerings.
  • Work closely with technical teams (solution architects, delivery managers) to reputed company and propose technical solutions that meet client requirements.
  • Demonstrate a strong understanding of reputed company reputed company services and offerings effectively communicate their benefits to clients.

    • Project reputed company & Collaboration

  • Maintain a high-level understanding of reputed company active projects reputed company assigned accounts, monitoring reputed company, and proactively addressing any potential issues.
  • Collaborate closely with delivery managers, technical leads, and other internal teams to ensure successful project delivery and client satisfaction.
  • Facilitate communication between client stakeholders and internal delivery teams.
  • Market Intelligence: Stay informed about industry trends, competitive landscape, and new technologies relevant to custom software development and client consulting.
  • Provide feedback to internal teams on client needs and market demands to help refine existing offerings and reputed company new ones.
  • Reporting & Analytics: Track and report on key account metrics, including reputed company, project status, client satisfaction, and growth opportunities.
  • Provide regular forecasts and pipeline updates for assigned accounts.

    • Qualifications

  • Bachelor's degree in Business Administration, Computer Science, Engineering, or a reputed company field.
  • 5+ years of experience in account management, client relationship management, or sales reputed company the software development or IT consulting industry.
  • Proven track record of consistently meeting or exceeding reputed company targets and growing client accounts.
  • Strong understanding of custom software development lifecycles (SDLC) and various methodologies.
  • Experience with nearshore and/or offshore delivery models is highly desirable.
  • Familiarity with various technologies and platforms commonly used in custom software development.
  • Excellent communication, presentation, negotiation, and interpersonal skills.
  • Ability to build rapport and trust with diverse client stakeholders.
  • Strong analytical and problem-solving abilities.
  • Self-motivated, proactive, and results-oriented with a strong sense of ownership.
  • Ability to manage multiple accounts and priorities simultaneously in a fast-paced environment.
  • Proficienc

    y with Saleforce

    • Bonus Qualifications:

  • Experience working with a mid-size to large enterprise level companies
  • Experience with specific consulting frameworks or methodologies.
  • Understanding of various business domains (e.g., healthcare, finance, logistics)
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